Credit Controller

Ford Fuels; Farrington Gurney; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established family-run distribution business is seeking a dedicated Credit Controller to join their team in Farrington Gurney. This full-time role offers an exciting opportunity to manage overdue invoices and provide exceptional customer service. As a Credit Controller, you will play a crucial role in ensuring timely payments while maintaining strong relationships with clients. The position requires a resilient individual who is organized and skilled in problem-solving. Join a supportive team where you can grow your skills and contribute to the success of a respected company in the fuel and lubricant industry.

Benefits

Discretionary annual bonus

Full training

Company pension

Employee Assistance programme

Retail Discount

Free onsite parking

Qualifications

• Confidence to manage overdue invoices and assertively communicate with clients.
• IT literate with experience in Microsoft Office packages.

Responsibilities

• Chasing overdue invoices via phone, email, and letter.
• Maintaining accurate records of all chasing activity.
• Providing high levels of customer service at all times.

Skills

Customer Service

Problem Solving

Time Management

Assertiveness

Education

Experience in a similar role

Tools

Microsoft Office

Job description

Ford Fuels Farrington Gurney, England, United Kingdom

Credit Controller

Ford Fuels is a family-run fuel and lubricant distribution business supplying both commercial and domestic customers.

An opportunity has arisen for a full-time Credit Controller to join our Farrington Gurney Depot. The role will involve chasing overdue invoices by telephone, email, and letter, ensuring that all debts are paid in a timely manner. As a Credit Controller, you will provide a high level of customer service at all times, be resilient, a problem solver, and be highly organized.

Working 40 hours per week Monday – Friday.

About the role of Credit Controller:

• 40 hours per week Monday to Friday
• Fully office-based
• Managing held order reports
• Chasing overdue invoices by telephone, email, and letter within agreed timescales
• Ensuring that debts are paid in a timely manner
• Dealing with internal queries regarding payments
• Maintaining accurate records of all chasing activity
• Handling disputed bills and negotiating to bring payment within agreed terms
• Responding promptly and completely to both clients and internal inquiries
• Banking
• Allocations
• Credit Checks
• Providing high levels of customer service
• Assisting with other duties as and when required

About you - Essential:

• Confidence to be assertive with individuals and companies who owe money
• IT Literate – experienced in Microsoft Office Packages
• Ability to work as part of a team
• Good time management
• Experience in a similar role (desirable)

What we offer:

• Discretionary annual bonus
• Full training
• Company pension
• Employee Assistance programme
• Retail Discount
• Free onsite parking

If you feel this role is for you, please apply today with your CV and a covering letter outlining your suitability for the role.

Seniority level

Entry level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

Industries

Oil and Gas