Credit Controller

Sewell Wallis; Sheffield; Hybrid; GBP 23,000 - 32,000; Part time

Benefits offered by this job

Hybrid working

Flexible working

Cycle to work scheme

Electric Vehicle Scheme

Health and wellbeing portal

Job summary

Sewell Wallis are recruiting a Credit Controller in Sheffield for a 3-month contract to cover a period through December 2026. You will manage a portfolio of customer accounts, chasing debts and providing excellent service while collaborating with internal teams to maintain cash flow.

The role requires strong cash collection and query resolution skills, with a focus on GDPR and confidentiality. Hybrid working is offered with on-site presence three days a week.

Qualifications

• Experience in accounts receivable or credit control.
• Able to manage large and complex data sets with many transactions.
• Experience with Microsoft Dynamics and Microsoft Office is beneficial.
• Detail oriented with high attention to accuracy.
• Confident communicator, both verbally and in writing.

Responsibilities

• Manage a portfolio of customer accounts and ensure timely collection with high service levels.
• Investigate and resolve payment queries, disputed invoices, and account discrepancies while maintaining records.
• Process and allocate customer payments, manage refunds, and support cash reconciliation.

Skills

Accounts receivable experience

Data handling

Microsoft Dynamics

Attention to detail

Verbal and written communication

Tools

Microsoft Dynamics

Microsoft Office

Job description

Sewell Wallis are recruiting for a Credit Controller for a growing, people-centric organisation in Sheffield, South Yorkshire.

Ensure all your application information is up to date and in order before applying for this opportunity.

You’ll be responsible for managing a portfolio of customer accounts, ensuring outstanding debts are collected in a timely and professional manner while delivering excellent customer service. Working closely with internal teams and external customers, you’ll resolve payment queries, investigate complex discrepancies and help maintain healthy cash flow, enabling us to continue making a difference in communities across the country.

This is a contract role, to cover 3 months, until December 2026; therefore, you’ll need to be available immediately to cover this brief.

What will you be doing?

• Manage a portfolio of customer accounts, ensuring outstanding debts are collected promptly while delivering a high standard of customer service.
• Investigate and resolve payment queries, disputed invoices, deductions and account discrepancies, maintaining accurate customer records throughout.
• Process and allocate customer payments, manage refunds, review accounts on credit hold and support cash reconciliation activities to ensure accurate financial records.
• Monitor shared inboxes and customer portals, responding to queries within agreed service levels and ensuring monthly processing deadlines are achieved.
• Work collaboratively within the Credit Control team, maintaining GDPR and confidentiality standards while supporting shared projects and other duties as required.

What skills are we looking for?

• Experience working in an accounts receivable and/or credit controller role
• Comfortable managing large and complex data sets with lots of transactions
• Experience with Microsoft Dynamics and Microsoft Office software would be beneficial
• Detail orientated with good attention to detail
• Confident communicator, both verbal and written

What's on offer?

• Competitive salary of £27,200
• Competitive pension scheme
• 33 days holiday (inclusive of bank holidays)
• Hybrid, Flexible working
• Cycle to work scheme, Electric Vehicle Scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support
• Hybrid working - 3 days on site