credit-controller

Pertemps Black Country Perms; Oldbury; On-site; GBP 16,531 - 22,041; Full time

Job summary

Pertemps Black Country Perms are recruiting a Credit Controller to join a well-established warehouse in Oldbury. The role focuses on managing customer accounts, monitoring invoices, supporting sales order processing, and maintaining accurate financial records.

The ideal candidate will have experience in credit control, administration and customer service. Hours are Monday to Thursday 08:30–17:00, Friday 08:30–16:00, paying £13.80 per hour, with a temporary contract and potential to go permanent

Qualifications

• Experience in credit control, administration and customer service.
• Strong accuracy and attention to detail with financial records.
• Ability to liaise with internal teams and suppliers.

Responsibilities

• Monitor and chase outstanding customer invoices and maintain relationships.
• Support finance with credit control activities and account reconciliations.
• Process customer sales orders using Sage and maintain customer records.
• Provide professional customer service via phone and email.
• Maintain sales and purchase ledgers and update information.
• Issue statements, monitor debtor accounts and assist in account management.
• Coordinate with suppliers and warehouse to resolve queries and support operations.
• Assist with stock/inventory record management.
• Maintain filing systems and general administrative duties.

Skills

Credit control

Administration

Customer service

Accounts receivable

Tools

Sage

Job description

Pertemps are currently recruiting for a Credit Controller to join a well-established warehouse in Oldbury. This role is ideal for someone with experience in credit control, administration, and customer service. The successful candidate will be responsible for managing customer accounts, monitoring outstanding invoices, supporting sales order processing, and maintaining accurate financial and stock records. Working closely with internal teams and suppliers, this role will play a key part in ensuring smooth day-to-day operations and effective account management.

Key Responsibilities

• Monitor and chase outstanding customer invoices, ensuring timely payment and maintaining positive customer relationships.
• Support the finance team with credit control activities, account reconciliations, and resolving invoice queries.
• Process customer sales orders accurately using Sage and maintain up-to-date customer account records.
• Provide excellent customer service, responding to customer enquiries via telephone and email in a professional and timely manner.
• Maintain accurate sales and purchase ledger records, ensuring all information is correctly updated.
• Issue customer statements, monitor debtor accounts, and assist with account management processes.
• Liaise with suppliers, warehouse, and internal departments to resolve queries and support efficient operations.
• Assist with stock and inventory record management, ensuring accurate data is maintained.
• Maintain accurate filing systems, complete general administrative duties, and support the wider team as required.

Hours: Monday to Thursday 08:30am - 17:00pm
Friday 08:30am - 16:00pm

Pay Rate: £13.80 per hour

This is a temporary position with the opportunity to go permanent after a successful trial period.