Credit Controller

Global Fire & Security Systems; Nottingham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Team support

Career development

Social initiatives

Referral scheme

Reputable employer

Job summary

Global Fire and Security Systems is seeking a Credit Controller on a fixed-term maternity cover basis at our Nottingham NG2 head office. The role focuses on timely debt collection, cash allocation and credit administration, supporting the credit control team.

You will chase overdue invoices, review credit applications, raise approvals, and produce monthly statements, while delivering strong customer service and adhering to deadlines.

Qualifications

• Experience in a credit control role and ability to manage debt collection.
• Excellent customer service and strong communication skills.
• Good attention to detail, organisation and time management.
• Ability to work independently and as part of a team, under deadlines.

Responsibilities

• Handle customer queries promptly and coordinate with service and sales.
• Chase overdue invoices by phone and email.
• Manage and collect debt to keep overdue debt within targets.
• Cash allocations daily to keep the ledger up to date.
• Review credit applications and run credit checks.
• Raise credit approvals and process credit notes.
• Issue monthly statements to customers.
• Support senior credit controller; perform ad hoc duties.

Skills

Credit control experience

Customer service

Attention to detail

Organisational skills

Time management

Communication skills

Problem solving

Deadline management

Tools

Sage

Microsoft Excel

Job description

Full Time
Fixed Term - **Maternity Cover - up to 12 Months**
Based at Nottingham - NG2
Meets National Minimum Wage

WELCOME TO GLOBAL

We provide solutions from standards, experience and technology, that create seamless interaction within the environments of our customers, to satisfy their needs today and tomorrow.

Credit Controller
Global Fire and Security Systems

Full Time
Fixed Term - **Maternity Cover - up to 12 Months**
Based at Nottingham - NG2
Meets National Minimum Wage

WELCOME TO GLOBAL

We provide solutions from standards, experience and technology, that create seamless interaction within the environments of our customers, to satisfy their needs today and tomorrow.

Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide.

Thanks to a combined wealth of knowledge and experience, Global have become industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.

We are now seeking to appoint a Credit Controller at our Nottingham head office at NG2 Business Park on a fixed term basis to cover maternity leave.

Job Purpose:

To ensure timely debt collection, accurate cash allocation, effective credit administration, and excellent customer support while helping maintain a healthy sales ledger and supporting the credit control team.

Responsibilities:

• Managing queries from customers promptly and communicating with customer service and sales to resolve these
• Chasing overdue invoices via telephone and email
• Take a proactive role in managing and collecting debt and ensuring overdue debt is kept within targets set
• Cash allocation ensuring that cash is allocated daily and accurately to maintain up to date ledger
• Review credit applications and run credit check reports
• Raising credit approval notes and processing credit notes
• Produce and issue monthly statements to customers
• Providing support to the senior credit controller
• Other ad hoc duties as require

About You

• Experience of working within a credit control role
• Excellent customer service skills
• Strong attention to detail
• Excellent organisational and time management skills
• Ability to work independently and as part of a team
• Good communication skills, both verbal and written
• Proficient IT skills - knowledge of accounts software like Sage, Microsoft Excel and other Office suite applications
• Ability to solve problems
• Ability to work to deadlines and manage workload

What We Offer:

• Supportive and professional team environment
• Opportunities for training and career development
• Employee social and engagement initiatives
• Employee referral scheme
• The chance to be part of a reputable company in the fire and security industry

All successful applicants will be subject to vetting and security clearance

Does this sound like you?

Excited about the role, but your past experience or qualifications don’t perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification.

We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across our business.