Credit Controller

Broster Buchanan; Northampton; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Broster Buchanan is partnering with a large, well-established UK organisation to recruit an experienced Credit Controller (B2B) for a Northamptonshire hybrid role. You will manage a portfolio of customer accounts, proactively chase payments, and resolve invoice queries to keep cash flowing.

Immediate start available on a fixed-term contract or permanent basis. The team values accuracy, collaboration and customer focus, with ERP/SAP experience advantageous and strong Excel/Word skills.

Qualifications

• Experience in Credit Control / Accounts Receivable.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Good Excel and Word skills.
• Strong time management, planning and organisational skills.
• Customer-first attitude with collaborative approach.
• SAP/ERP experience is advantageous but not essential.

Responsibilities

• Manage own portfolio of customer accounts and ensure debts are collected when due.
• Proactively chase outstanding payments by phone and email.
• Resolve invoice and account queries with customers and internal teams.
• Investigate and resolve outstanding invoice disputes.
• Review accounts exceeding credit limits and escalate high-risk accounts.
• Identify recurring issues and help implement effective solutions.
• Cash allocation and account reconciliations.
• Maintain up-to-date accounts receivable information.
• Collaborate with Finance to improve processes and customer experience.

Skills

Credit control

Accounts receivable

Excel

Word

Tools

SAP/ERP

Job description

• Experienced Credit Controller (B2B)
• Hybrid working
• Northamptonshire

Credit Controller Immediate Start Fixed Term Contract or Permanent
Northamptonshire Hybrid
£28,000 - £31,000 per annum

Are you an experienced Credit Controller who is available to start at short notice (max. 1 month notice) - and open to either an initial Fixed Term Contract or a permanent opportunity?

We're partnering with a large, well-established UK organisation that is looking for a proactive and customer-focused Credit Controller to join its friendly and supportive finance team.

Following the implementation of a new ERP system, the business has seen an increase in its credit control workload and is looking for someone who can hit the ground running, take ownership and make a real impact.

This is an opportunity to join a positive and collaborative team where people genuinely support one another. We've received particularly good feedback around the team and working environment, with a culture where everyone is encouraged to get involved and pull together.

What you'll be doing:

• Managing your own portfolio of customer accounts and ensuring debts are collected when due
• Proactively chasing outstanding payments by phone and email
• Resolving invoice and account queries quickly and effectively, working with customers and internal teams
• Investigating and resolving outstanding invoice disputes
• Reviewing accounts that have exceeded credit limits and escalating higher-risk accounts where appropriate
• Identifying recurring issues and helping to implement effective solutions
• Cash allocation and account reconciliations
• Maintaining accurate and up-to-date accounts receivable information
• Working collaboratively with the wider Finance team to improve processes and deliver a strong customer experience

What they're looking for:

• Previous experience working in Credit Control / Accounts Receivable
• Excellent written and verbal communication skills
• Strong attention to detail and a high level of accuracy
• Good Excel and Word skills
• Strong time management, planning and organisational skills
• A positive, proactive attitude and willingness to get stuck in
• Someone who enjoys working collaboratively and supporting those around them
• A customer-first approach, with the ability to build positive relationships while confidently managing outstanding debt
• SAP/ERP experience is advantageous, but not essential

Why consider it?

Northamptonshire - Hybrid

• Immediate start available
• Initial FTC with scope to become permanent OR permanent appointment, pending the suitable candidate
• Supportive, collaborative team and positive company culture
• Opportunity to make an immediate impact and help shape the credit function
• Well-established national organisation

If you're an experienced Credit Controller who is available immediately or at short notice, this could be a great opportunity to join a business with a strong team culture, make an immediate contribution and potentially secure a longer-term position.