Credit Controller

ANS Group Limited; Manchester; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading finance team is looking for a Credit Control professional who will focus on cash collection. This role involves engaging with customers to ensure timely payments and support from the credit control team. It's a great starting point for those entering the finance sector or beginning their credit control journey.

Qualifications

• Preferably, 6 months experience in credit control.
• Confident in customer interactions and handling complex conversations.
• Ability to proactively resolve queries.

Responsibilities

• Perform daily cash collection via calls, emails, and letters.
• Allocate cash ensuring receipts are posted correctly.
• Manage customer queries and support the credit control team.

Skills

Customer communication

Problem solving

Cash collection

Job description

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The main purpose of this role is to help our company collect cash efficiently. It's an important position that ensures our customers are financially stable and minimizes risks to our business. You'll be analyzing current debt and identifying any potential bad debt. Your priority will be daily cash collection, making sure our customers pay on time and proactively managing all receipts.This is an ideal opportunity for anyone looking to get their start in finance, or somebody just starting off in their credit control career.

What will I be doing?

• Daily Cash collection via multiple communication channels i.e calls, emails and letters.
• Daily cash allocation, ensuring all incoming receipts are correctly posted to customers accounts.
• Problem solving – you will be responsible for resolving any customer queries end to end. Working with our account managers to ensure a resolution is reached.
• Customer account reconciliations.
• Escalation of red flag customers to Senior management – provide financial reporting to evidence the risk.
• Support wider credit control team if required to ensure cash collection is being maximised

What will I bring to the role?

• Experience of working within a credit control team for at least 6 months is desirable but not essential
• Confident speaking to customers and leading complex conversations
• Being able to proactively seek resolution to queries