Credit Controller

Hill Dickinson; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A distinguished international law firm seeks a Credit Controller for its Liverpool office. The role involves managing debt, collaborating with teams across core divisions, and building client relationships. The firm values flexible working conditions and offers a comprehensive benefits package.

Benefits

25 days’ annual leave

Birthday privilege day

Flexible working options

BUPA healthcare

Permanent health insurance

Flexible pension scheme

Annual travel season ticket loan

Qualifications

• Proven experience in a credit control environment.
• Experience working in a Law Firm.
• Ability to manage own portfolio of work.

Responsibilities

• Manage and maintain debt within your portfolio.
• Participate in clearing aged debt to achieve DSO targets.
• Attend team meetings and facilitate discussions on aged debt.

Skills

Analytic skills

Problem solving

Negotiation skills

Communication skills

Attention to detail

Tools

MS Excel

Aderant

Job description

Social network you want to login/join with:

Term: Permanent Working hours: 09:00 - 17:00, Monday to Friday Department: Credit Control Location: Liverpool The Firm

Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco and Hong Kong. With more than people including partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.

Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.

The Department

Job role: Credit Controller

Hours: 09:00 – 17:00, Monday to Friday (35 hours per week)

As the winner of two Working Families’ awards for ‘Best UK employer for Flexible Recruitment ’ and ‘Best UK employer for Flexible Working Award ’, we are happy to consider flexible working opportunities to help you balance your work and home life.

Department: Finance – Credit Control

Location: Liverpool

Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.

Here are some examples of what we offer:

25 days’ annual leave

Birthday privilege day and Christmas shutdown

Holiday buy, sell and carryover scheme

2 charity volunteering or pro bono days

Flexible, agile and home working

BUPA

Permanent health insurance

Flexible pension scheme

Medicash

EAP with access to counselling

Enhanced family leave policies

Access to 10 days fully subsidised emergency or back-up care per year

Life assurance

Annual travel season ticket loan

Dress for your day policy

Bespoke training and development opportunities

Financial contribution towards home working equipment

Role overview

Introduction to the role:

We have an exciting opportunity for a Credit Controller to join the Credit Control team in our Liverpool office. You will work closely with the wider Finance department and teams from across the firm’s three core divisions: Business Services, Healthcare and Marine.

You will be responsible for managing debt levels on your own set of accounts and work closely with the legal teams to reduce overall debt. You will also be responsible for carrying out daily/monthly tasks, dealing with incoming queries and maintaining client records.

This role will give you the opportunity to work with large national/international corporate clients and will present different challenges on a day to day basis

Key responsibilities:

To manage and maintain debt to an acceptable level within your own portfolio of work

Participate in clearing aged debt to achieve Hill Dickinson DSO (Days Sales Outstanding) target

Reduce overall debt greater than 12 months

Provide an excellent service to our clients (internal and external)

Arrange and facilitate regular meetings with Partners and Fee Earners to discuss aged debt

To attend and participate in team meetings

Visit other UK offices to build and maintain strong relationships with Partners and Fee Earners

Utilise automated debt chasing and work through daily tasks

Identify areas for improvement and implement changes where necessary

Good overall knowledge of taking legal action, making business decisions on whether it is cost effective to sue the client

What we are looking for:

Essential:

Demonstrable proven experience in a credit control environment in previous role with knowledge of credit control activities

Experience of working in a Law Firm

Good analytic and problem solving skills

The ability to manage and maintain own portfolio of work

Understanding of other finance functions

Good negotiation skills

Aptitude to deal with people at all levels

A calm and professional manner

Sound IT skills across a broad range of applications including MS Excel

Organised individual with good attention to detail

Ability to work well under pressure, multi-task and ensure deadlines are met

Ability to be assertive when handling difficult situations or people

Excellent communication skills both verbal and written

Ability to work effectively as part of a team

Ability to use initiative, taking a proactive approach to working

Desirable:

Experience using Aderant including the collections module

Advanced Excel skills

Experience dealing with overseas clients and multi-currency invoices