Credit Controller

Reflex Group; Leicester; On-site; GBP 28,000 - 42,000; Full time

Job summary

Reflex Group, a leading UK print and packaging company, is seeking an experienced Credit Controller for its Mansfield or Leicester site. You will manage cash collection, resolve payment issues, and work with sales and service teams to optimise cash flow.

You will join a busy finance team in a high-volume environment, supporting month-end processes and ensuring timely payments across multiple divisions. A strong track record in credit control and excellent communication will be essential.

Qualifications

• Minimum 3 years’ experience in Credit Control.
• Strong numerical and analytical ability.
• Experience working in a fast-paced finance environment.
• Excellent written and verbal communication skills.
• Highly organised with the ability to prioritise workloads.

Responsibilities

• Manage and prioritise cash collection with focus on aged debt and accounts over credit limits.
• Proactively resolve customer queries to improve payment performance.
• Collaborate with sales and customer service teams to optimise cash flow.
• Monitor KPIs and perform account reconciliations.
• Carry out credit limit reviews and payment-term assessments.
• Process daily invoicing and post customer payments.

Skills

Credit Control

Numerical analysis

Fast-paced finance

Communication skills

Organisation

Multi-division accounts

Attention to detail

Job description

Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 1000 employees across 27 sites in the UK, Europe, America and Australia. The company prides itself on quality, efficiency, ethics, and low environmental impact whilst being innovative and dynamic. The company has an opportunity for a Credit Controller in our Mansfield or Leicester site. Due to continued growth, we are recruiting an experienced Credit Controller to join our busy finance team within the Reflex Division.

The Role

Key Responsibilities

• Manage and prioritise cash collection, with a focus on aged debt and accounts exceeding credit limits
• Proactively work with customers to resolve queries and improve payment performance
• Liaise closely with sales representatives and customer service teams
• Monitor, report on, and contribute to Key Performance Indicators (KPIs)
• Carry out credit limit reviews and review customer payment terms
• Maintain and manage master data in line with company policies
• Perform detailed account reconciliations
• Assist with month‑end close routines
• Provide team support and cover where required

Additional Duties

• Process daily invoicing across the Reflex Group (multiple ledgers)
• Post and allocate customer payments
• Issue credit notes as required
• Upload invoices to customer portals
• Set up new customer accounts and delivery addresses

Skills & Experience Required

• Minimum 3 years’ experience in Credit Control
• Strong numerical and analytical ability
• Experience working in a fast‑paced finance environment
• Excellent written and verbal communication skills
• Highly organised, with the ability to prioritise workloads effectively
• Comfortable managing a high volume of accounts across multiple business divisions
• Results‑driven with strong attention to detail

This is a fantastic opportunity to join a high‑performing, fast‑paced credit control team in a high‑volume environment. Reporting to the Credit Control Manager, you will play a key role in ensuring timely cash collection, resolving aged debt and queries, and working collaboratively with internal teams to optimise cash flow across the business. You will also provide support and cover for the Accounts Administrator when required.