Credit Controller

Faith Recruitment; Knaphill; On-site; GBP 24,000 - 30,000; Full time

Job summary

Faith Recruitment is seeking an experienced Credit Controller for a busy team in the Woking area. You will manage a portfolio of customer accounts, ensuring overdue balances are collected in line with terms and resolving queries.

The role requires previous Credit Control or Accounts Receivable experience, strong communication skills, and proficiency with Excel and finance systems. This is a temporary assignment initially lasting 3 months.

Qualifications

• Previous Credit Control or Accounts Receivable experience
• Strong communication and customer service skills
• Excellent organisational skills and attention to detail
• Competent in Excel and finance systems

Responsibilities

• Manage and collect outstanding customer debt
• Maintain regular contact with customers regarding overdue balances
• Investigate and resolve account and payment queries
• Allocate customer payments accurately and maintain the debtor ledger
• Provide invoices, statements, and supporting documentation when required
• Record all customer interactions and actions within the debt management system
• Monitor shared inboxes and respond to customer requests promptly
• Escalate complex issues and potential bad debt risks where appropriate

Job description

Our client based in Woking are seeking an experienced Credit Controller to join their busy team. You would be managing a portfolio of customer accounts, ensuring overdue balances are collected in line with agreed terms and customer queries are resolved.

Duties:

• Manage and collect outstanding customer debt
• Maintain regular contact with customers regarding overdue balances
• Investigate and resolve account and payment queries
• Allocate customer payments accurately and maintain the debtor ledger
• Provide invoices, statements, and supporting documentation when required
• Record all customer interactions and actions within the debt management system
• Monitor shared inboxes and respond to customer requests promptly
• Escalate complex issues and potential bad debt risks where appropriate

Requirements:

• Previous Credit Control or Accounts Receivable experience
• Strong communication and customer service skills
• Excellent organisational skills and attention to detail
• Competent in Excel and finance systems

This is initially a temporary role for 3 months.