Credit Controller

Axon Moore; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic Credit Controllers to join their dynamic credit control team in Rochdale. In this exciting role, you will be the face of the company, managing customer ledgers and ensuring timely payments. With a focus on building strong relationships and resolving queries, your proactive approach will be key to success. The company boasts a low turnover rate, reflecting a positive work environment where employees thrive. If you have a background in credit control and are ready to make a difference, this opportunity is perfect for you!

Qualifications

• Background in credit control is essential.
• Proficiency in Microsoft Outlook and moderate Excel skills.

Responsibilities

• Manage customer ledger and ensure timely payments.
• Build strong customer relationships and resolve queries.
• Chase overdue payments and monitor high-risk accounts.

Skills

Self-motivated

Strong verbal communication

Strong written communication

Numerical skills

Attention to detail

Organisational skills

Time management skills

Tools

Microsoft Outlook

Microsoft Excel

Job description

I am delighted to be recruiting two fantastic roles within a strong credit control team based in Rochdale. These roles are new roles based on company growth as the company continues to go from strength to strength.

The Credit Controllers will be joining a dynamic and passionate team, and as a key player in the credit control team, you'll be the face of the company in every customer interaction so bringing your A-game in professionalism and positivity is a must! This team has a super low turnover rate, people love to work here.

For this role, it is essential you have a background in credit control.

Responsibilities:

• Manage and maintain your own customer ledger, ensuring timely payments in line with agreed terms.
• Build and maintain strong relationships with customers, resolving any account-related queries efficiently.
• Proactively chase overdue payments to recover outstanding debts.
• Monitor and identify high-risk accounts, taking appropriate actions to mitigate financial risk.
• Initiate disconnection processes for overdue accounts in compliance with established credit control policies.
• Continuously evaluate and suggest improvements to existing credit control processes and procedures.
• Produce ad hoc reports as required.
• Carry out general administrative tasks to support the credit control function.

Preferred Skills:

• Self-motivated and proactive approach to work.
• Strong verbal and written communication abilities.
• Solid numerical and arithmetic skills.
• Proficient in Microsoft Outlook with moderate Excel skills; comfortable using general computer systems.
• High attention to detail and accuracy.
• Capable of working independently and collaboratively within a team.
• Strong organisational and time management skills.