Credit Controller

Saint-Gobain UK & Ireland; East Leake; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Saint-Gobain UK & Ireland is seeking a Credit Controller in East Leake with hybrid working. You will support cash collection, account management, and customer relations across multiple brands, contributing to efficient credit control and strong service levels.

The role emphasises collaboration within a supportive finance team and a proactive approach to process improvements while maintaining excellent customer service.

Qualifications

• Experience in Credit Control or Credit Administration.
• Confident managing customer accounts and ledgers.
• Strong communication skills to build effective relationships across customers and internal teams.
• Experience of month-end processes, reconciliations, and dispute management.
• SAP experience would be advantageous.

Responsibilities

• Managing customer accounts and ledgers across business brands.
• Allocating daily cash receipts and carrying out statement reconciliations.
• Chasing outstanding debt and resolving queries and disputes with customers.
• Producing month-end reporting and supporting reconciliation activities.
• Collaborating with Account Managers and Customer Service teams to improve processes and maintain service levels.

Skills

Credit control

Cash allocation

Communication skills

Month-end processes

Customer relationships

Tools

SAP

Job description

Credit Controller - East Leake (Hybrid Working)

At Saint-Gobain we are looking for a Credit Controller to join our Finance Shared Service Centre team based in East Leake, helping to deliver excellent customer service, strong cash collection performance, and effective account management across multiple brands.

This Credit Controller role will form part of a supportive and collaborative finance team, where you'll play a key role in maintaining customer relationships and ensuring the smooth running of the credit control process. This role is being offered as hybrid working.

Saint-Gobain is a global leader in light and sustainable construction, operating across multiple market-leading brands and helping to create better homes and living spaces. Our finance function plays a critical role in supporting the business and delivering an outstanding experience for both internal and external customers.

What we're looking for:

• Previous experience within Credit Control, or a Credit Administration role.
• Confident managing customer accounts, ledgers, cash allocation, and query resolution.
• Strong communication skills with the ability to build effective working relationships across customers and internal teams.
• Experience of month-end processes, reconciliations, and dispute management.
• SAP experience would be advantageous, alongside a proactive attitude and willingness to support process improvements.

What you will be doing:

• Managing customer accounts and ledgers across business brands.
• Allocating daily cash receipts and carrying out statement reconciliations.
• Chasing outstanding debt and working closely with customers to resolve queries and disputes.
• Producing month-end reporting and supporting reconciliation activities.
• Collaborating with Account Managers and Customer Service teams to improve processes and maintain excellent service levels.

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of "Making the World a Better Home". We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you may need for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen.

If you match our criteria, we will be in touch to discuss your experience and more about you as a person.