Credit Controller

Eurocell PLC; Dewsbury; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading company in the uPVC products sector is looking for a Credit Controller to manage accounts and support customer service functions. The role involves handling approximately 200 live accounts, resolving queries, and ensuring outstanding support to valued customers. Eurocell offers a competitive salary and generous benefits, making it an exciting opportunity for the right candidate.

Benefits

25 days holiday plus statutory holidays

Free Healthcare plan for all employees

Enhanced Maternity and Paternity benefit

Company Pension Plan

Employee discount on Eurocell products

Discounts across major retailers

Training programs for career development

Care First Employee Assistance Programme

Qualifications

• Experience in credit control is essential.
• High degree of accuracy and attention to detail required.
• Strong customer service skills are crucial.

Responsibilities

• Manage approximately 200 live accounts.
• Resolve customer queries promptly.
• Provide exceptional customer service and support.

Skills

Customer service

Time management

Attention to detail

Education

Recent and relevant Credit Control experience

Tools

SAGE 50

Job description

ROLE: Credit Controller
HOURS: 39.5 hours per week, Monday - Friday
SALARY: £26,000 - £29,000 dependent on experience
BENEFITS: Healthcare Cash Plan
BASE: Site Based - Alunet Systems, Ravensthorpe near Dewsbury

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

We have an exciting opportunity for a Credit Controller to join Alunet, part of the Eurocell Group of Companies, with management and chasing of c200 live accounts, and providing outstanding customer support to our valued customers.

WHAT OUR CREDIT CONTROLLERS DO:

• Manage c200 live accounts
• Contact customers by telephone, email and letter
• Resolve queries in a timely manner
• Respond to customer queries
• Reduce average debtor days
• Escalate issues as required
• Provide exceptional customer service and support

WHAT WE NEED FROM OUR CREDIT CONTROLLERS-:

• Recent and relevant Credit Control experience - essential
• SAGE 50 experience could be an advantage, but is not essential
• Ability to manage time effectively, prioritise workload, and wok on own initiative
• A high degree of accuracy and attention to detail
• Strong customer service skills

WHAT WE OFFER OUR CREDIT CONTROLLERS:

• You will be rewarded with a very competitive basic salary
• 25 days holiday, plus statutory holidays - normally 33 days in total each year
• Free Healthcare plan for all employees
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on Eurocell products
• Discounts across many well-known online and high street retailers
• A blend of training, including e-learning and on the job training to help your career development
• Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
• Colleague Referral Programme; we pay you for successfully referring people to join our team
• Excellent opportunities to grow with us, and progress your career