Credit Controller

DAC Beachcroft Dublin; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading law firm in Bristol is seeking a skilled Credit Control professional to manage client debts and enhance collection efforts. The ideal candidate will possess strong communication skills and have experience in the credit control function, ideally within the legal sector. This permanent position offers an engaging environment where you can apply your expertise in debt collection strategies.

Qualifications

• Experience in credit control, preferably in the legal sector.
• Ability to communicate effectively with clients.
• Good knowledge of systems and software.

Responsibilities

• Support the business in collecting client debts and meeting collection targets.
• Follow credit control processes to minimize debt ageing.
• Liaise with partners and team on debt positions.

Skills

Communication

Self-motivation

Problem-solving

Tools

Microsoft Products

Job description

Department: Business Services - Finance

Employment Type: Permanent

Location: Bristol

Description

This role is to support the business in collecting client debts and meeting the firm’s collection targets.

Key Responsibilities

• Following Credit Control collection processes relevant to the type of client debt, ensuring effective chasing, minimising ageing of the debt ledger.
• Updating the Practice Management System (PMS) with accurate and meaningful collection notes.
• Liaising with Partners, lawyers and the Practice management team to update them on the current debt position.
• Flagging potential issues to the Supervising Timekeeper (STK), and where applicable the Practice Manager, so they can set the strategy to collect the debt.
• Meeting with the Credit Control Supervisor for line-by-line ledger reviews on a monthly basis to discuss progress, escalations and problematic issues.
• Producing standard debt reports where necessary via the Finance Self-Service Reporting Suite.
• Supporting the Sales Ledger team in gaining client payment remittances where these are missing to ensure accurate allocation of monies.
• Feeding back any billing issues to the Revenue team so processes can be checked and amended where necessary.
• Liaising with the Revenue team when disputes are raised by the client and agreed by the STK so the relevant action can be taken.
  
  

Skills, Knowledge & Expertise

• Experience in credit control, preferably in the legal sector.
• An ability to communicate effectively with internal and external clients and confident in managing difficult discussions.
• An ability to respond effectively to both internal and external clients' demands in a confident and efficient manner.
• Good knowledge and experience in various systems and Microsoft products.
• Self-motivated, determined and confident in their abilities.