Credit Controller

myGwork - LGBTQ+ Business Community; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Credit Controller to join their Bristol office. The role involves managing working capital, reducing debtors, and ensuring compliance with cash collection policies. Ideal candidates will have experience in credit control, particularly in legal or insurance sectors, and possess strong communication and organizational skills. This is an entry-level position with full-time employment in a supportive and inclusive environment.

Qualifications

• Minimum 2 years' Credit Control experience in legal or insurance sectors.
• Strong PC literacy and systems skills.
• Ability to work independently and proactively.

Responsibilities

• Provide support in managing working capital efficiently.
• Undertake proactive reviews and follow-up on outstanding debts.
• Meet monthly cash collection targets.

Skills

Communication

Attention to Detail

Interpersonal Skills

Organizational Skills

Commercial Awareness

Education

Credit Control Experience

Tools

Aderant

ARCS

Job description

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This job is with RPC, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Role Overview

The team

The Finance Department is based in the London and Bristol offices and comprises four teams: Management Information, Credit Control, Billing, and Cashiering & Accounts Payable. Each team is headed by a Manager reporting to the Head of Finance. This role will be based in the Bristol Office as part of a wider team of 6 (including 5 Credit Controllers and a Manager based in London).

The role

To provide front-line support to both the London and Bristol offices in managing working capital efficiently, reducing lockup and debtors, and ensuring compliance with cash collection policies to maximize revenue. The role involves extensive collaboration with key stakeholders across the business. You will work closely with the Credit Manager to deliver a results-focused collection service, provide routine and ad-hoc credit control solutions, develop systems, and contribute to the strategic direction of the credit control and wider Finance team. This role will be heavily focused on our Insurance practice.

Key Responsibilities

• Identify and develop key client contacts necessary to secure recovery
• Undertake proactive regular reviews and follow-up chasing of outstanding debts
• Produce debtor analysis for key clients and ensure compliance with client-specific protocols/SLAs
• Liaise with Partners / client leads and advise of any issues, developing strategies to resolve where appropriate
• Support lawyers with reconciliations and other ad hoc debtor analysis
• Identify problem debts and ensure compliance with escalation policy
• Meet monthly team and individual cash collection & aging targets
• Adhere to internal credit control procedures, escalation policy, and best practices
• Conduct regular Partner meetings with Revenue Controllers to ensure a coordinated approach to working capital and recovery actions
• Contribute to internal policy reviews and market information capture
• Undertake any ad-hoc responsibilities as required

Knowledge, Skills, and Experience

• Demonstrates a growth mindset and commitment to lifelong learning
• Minimum 2 years' Credit Control experience in legal or insurance sectors
• Experience in varied commercial collections
• Knowledge of Financial controls & SARs
• Excellent attention to detail and ability to see the big picture
• Confident interpersonal skills and personal impact
• Excellent presentation skills
• Enthusiastic, positive, and flexible attitude
• Ability to work independently and proactively
• Strong PC literacy and systems skills
• Excellent communication skills, both written and verbal
• Ability to build collaborative client relationships
• Organized, with good planning and prioritization skills
• Commercial awareness and understanding of team objectives
• Strong IT skills, including knowledge of Aderant and ARCS or similar systems
• Committed to supporting an inclusive and collaborative culture

Diversity, Equity, Inclusion, and Belonging

We value diverse perspectives to solve problems creatively. Everyone who applies or works here is treated equitably. We support accessibility and adjustments to help you do your best work. Our flexible working policies are designed to support your commitments outside of work. Please contact our recruitment team for questions about our hybrid and flexible working approaches.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: Law Practice

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