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Credit Controller

DAC Beachcroft Dublin

Bristol

On-site

GBP 25,000 - 35,000

Full time

Yesterday
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Job summary

A leading law practice in Bristol is seeking a Credit Controller to support debt collection efforts. The role involves liaising with internal teams, managing client discussions, and ensuring accurate reporting. Ideal for someone with credit control experience, particularly in a legal environment.

Qualifications

  • Experience in credit control, preferably in the legal sector.
  • Effective communication skills with internal and external clients.

Responsibilities

  • Support in collecting client debts and meeting collection targets.
  • Update Practice Management System with collection notes.

Skills

Credit Control
Communication
Self-motivated

Tools

Microsoft Products

Job description

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Description

This role is to support the business in collecting client debts and meeting the firm’s collection targets.

Department:

Business Services - Finance

Employment Type:

Permanent

Location:

Bristol

Reporting To:

Adam Jeanes

Key Responsibilities:
  1. Following Credit Control collection processes relevant to the type of client debt, ensuring effective chasing, minimising ageing of the debt ledger.
  2. Updating the Practice Management System (PMS) with accurate and meaningful collection notes.
  3. Liaising with Partners, lawyers and the Practice management team to update them on the current debt position.
  4. Flagging potential issues to the Supervising Timekeeper (STK), and where applicable the Practice Manager, so they can set the strategy to collect the debt.
  5. Meeting with the Credit Control Supervisor for line-by-line ledger reviews on a monthly basis to discuss progress, escalations and problematic issues.
  6. Producing standard debt reports where necessary via the Finance Self-Service Reporting Suite.
  7. Supporting the Sales Ledger team in gaining client payment remittances where these are missing to ensure accurate allocation of monies.
  8. Feeding back any billing issues to the Revenue team so processes can be checked and amended where necessary.
  9. Liaising with the Revenue team when disputes are raised by the client and agreed by the STK so the relevant action can be taken.
Skills, Knowledge & Expertise:
  1. Experience in credit control, preferably in the legal sector.
  2. Effective communication skills with internal and external clients, confident in managing difficult discussions.
  3. Ability to respond effectively to client demands confidently and efficiently.
  4. Good knowledge of various systems and Microsoft products.
  5. Self-motivated, determined, and confident in abilities.
Seniority level

Entry level

Employment type

Other

Job function

Accounting/Auditing and Finance

Industries

Law Practice

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