Credit Controller

RPC; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in law practice is seeking a Credit Controller to join their Bristol team. The role involves managing working capital, collaborating across teams, and ensuring compliance with cash collection policies. Ideal candidates will have at least 2 years of Credit Control experience, preferably in legal or insurance sectors, and possess strong communication and organizational skills.

Qualifications

• Minimum 2 years' Credit Control experience, preferably in legal or insurance sectors.
• Strong PC and systems skills.

Responsibilities

• Identify and develop key client contacts for recovery efforts.
• Conduct proactive reviews and follow-ups on outstanding debts.
• Meet monthly cash collection and aging targets.

Skills

Attention to detail

Communication

Interpersonal skills

Organizational skills

Commercial awareness

Tools

Aderant

ARCS

Job description

Join to apply for the Credit Controller role at RPC.

1 day ago Be among the first 25 applicants.

Team Overview

The Finance Department is based in London and Bristol, comprising four teams: Management Information, Credit Control, Billing, and Cashiering & Accounts Payable. Each team is headed by a Manager reporting to the Head of Finance. The role is based in Bristol and will work within a wider team of six, including five Credit Controllers and a Manager based in London.

Role Description

The Credit Controller will support both London and Bristol offices in managing working capital efficiently, reducing lockup and debtors, and ensuring compliance with cash collection policies to maximize revenue. The role involves collaboration across the business and focuses heavily on the Insurance practice.

Key Responsibilities

• Identify and develop key client contacts for recovery efforts.
• Conduct proactive reviews and follow-ups on outstanding debts.
• Produce debtor analyses for clients and ensure adherence to protocols and SLAs.
• Liaise with Partners and client leads to resolve issues and develop strategies.
• Support lawyers with reconciliations and debtor analysis.
• Identify problem debts and follow escalation policies.
• Meet monthly cash collection and aging targets.
• Follow credit control procedures using ARCS or similar software.
• Participate in Partner meetings to align on working capital and recovery actions.
• Contribute to policy reviews and market information capture.
• Perform ad-hoc duties as required.

Knowledge, Skills, and Experience

• Growth mindset and commitment to learning.
• Minimum 2 years' Credit Control experience, preferably in legal or insurance sectors.
• Experience with commercial collections and financial controls.
• Attention to detail with the ability to see the big picture.
• Confident interpersonal skills and presentation abilities.
• Enthusiastic, positive, and adaptable.
• Ability to work independently.
• Strong PC and systems skills, including Aderant and ARCS.
• Excellent communication skills.
• Organized with good planning and prioritization.
• Commercial awareness and team collaboration skills.
• Commitment to inclusive and supportive culture.

Diversity, Equity, Inclusion, and Belonging

RPC values diverse perspectives and equitable treatment. They support flexible working arrangements and are committed to removing barriers for all employees.

Additional Details

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Accounting/Auditing and Finance

Industry: Law Practice