Credit Controller

Forge Talent; Bolton; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Forge Talent is recruiting a proactive Credit Controller for a hybrid role in Greater Manchester. You will manage a multimillion-pound ledger, perform credit checks, set up accounts, chase overdue balances and support month-end processes.

Ideal candidates have 18+ months in Credit Control, strong Excel skills and a customer‑focussed, target-driven approach. Immediate start preferred; hybrid working with 2 days WFH.

Qualifications

• 18+ months experience in Credit Control or Accounts Receivable
• Strong written and verbal communication with internal/external stakeholders
• Positive, proactive approach and customer-focused mindset
• Ability to work against KPIs and reach collection targets
• Proficient in Excel and able to work with multiple systems

Responsibilities

• Process new and reactivated customer account applications, assess credit limits
• Credit check and set up approved accounts on the sales ledger
• Conduct regular reviews of expiring credit limits and adjust as needed
• Proactive chasing of overdue amounts via telephone and email
• Manage final chase calls, reminders, and legal proceedings when required
• Identify invoice disputes and drive resolution
• Allocate incoming payments and minimise unallocated cash
• Complete month end processes including bank reconciliations and reporting of overdue debt
• Collaborate across the team and support colleagues as needed

Skills

Communication skills

Attention to detail

Target driven

Team player

Tools

Excel

CRM systems

Job description

Credit Controller/ Hybrid Working / Uncapped Annual Bonus/ Leading Business/ Career Development/ Continuous Improvements/ Immediate Start

Forge Talent have partnered with a leading organisation as they look to grow their Credit Control Team to support with continued business success.

You will be working alongside an experienced and supportive management team to maximise collections on a multimillion-pound ledger.

This is an excellent opportunity for a proactive, detail focussed and target motivated Credit Controller to utilise their experience in a high performing environment.

Previous experience in a Credit Control/ Accounts Receivable capacity (18 months +) and a positive and proactive approach to building client relationships is essential.

Credit Controller Role Overview:

• Process new and reactivated customer account applications quickly and accurately, liaising with the Credit Risk Team to assess credit limits.
• Credit check and set up approved accounts on the sales ledger - notify relevant departments so that the sales process can be completed.
• Conduct regular reviews of expiring credit limits and recommend changes where appropriate
• Proactive chasing of outstanding amounts (via telephone and email) following structured credit control processes and monthly schedules.
• Action final chase calls, reminder letters and “on stop” procedures as required to manage overdue accounts. Manage legal proceedings as required.
• Proactively identify invoice disputes and work to reach a prompt and effective resolution.
• Accurately allocate all incoming payments and minimise unallocated cash.
• Complete all month end processes including completion of bank reconciliations and reporting on overdue or problematic debt.
• Work flexibly and collaboratively across the team, supporting colleagues as required.

Credit Controller Required Skills and Experience:

• Previous experience in a Credit Control or Business to Business collections capacity.
• An understanding of sales ledger processes.
• Excellent written and verbal communication skills with the ability to build and develop strong working relationships with internal and external stakeholders.
• A positive, proactive and customer focussed approach to the role.
• A forward thinking and continual improvements focussed mindset, with a drive to maximise efficiencies.
• A target focussed mentality with a drive to meet set KPIs and agreed collection targets.
• A desire to develop in a Credit Control career path.
• The ability to work to target in a fast paced and larger business environment.
• The ability to work well as part of a friendly and supportive team whilst also being able to work independently as required.
• A logical approach to tasks with the ability to prioritise workflow in line with business needs.
• Strong Excel and computerised systems skills
• It is highly advantageous if applicants can start on an immediate or reduced notice period.

This position is a hybrid role (2 days WFH ) after probation. Applicants must live within a commutable distance of North Manchester and be able to commute to the office.

Ideally applicants will be able to start immediately.