Credit Control Team Leader

Sysco; Ashford; Hybrid; GBP 52,000 - 65,000; Full time

Benefits offered by this job

Holiday allowance

Extra 5 holiday days (purchase)

Staff shop discounts

Cinema discounts

Recognition awards

Career progression

Job summary

Sysco is recruiting a Team Manager in Credit Management, based in Ashford. You will lead a team to manage customer credit risk, optimise cash flow and support business growth with robust credit policies.

The role operates Monday–Friday, 39 hours weekly, on a hybrid basis, collaborating with Sales, Finance and Legal to ensure sound credit decisions. The ideal candidate has strong leadership and data analysis skills, experience in credit management or finance, and proficiency in MS Excel and ERP

Qualifications

• Strong people management background with leadership experience.
• Ability to motivate, develop and manage high-performing teams.
• Experience in credit management or finance is ideal.
• Proficient in data analysis and interpreting financial information.
• Excellent communication with internal and external stakeholders.

Responsibilities

• Lead, coach, and develop a team of Credit Management specialists.
• Set objectives, monitor performance, and conduct reviews.
• Drive process improvements and use AI/automation where applicable.
• Collaborate with Sales, Finance and Legal to align credit decisions with business goals.
• Support commercial negotiations with credit insights.

Skills

People management

Leadership

Credit management

Data analysis

Stakeholder communication

MS Excel

Team motivation

Tools

MS Excel

ERP systems

Job description

We are recruiting a Team Manager within the Credit Management department, which is a great role for someone who has a strong people management background, ideally with experience in either credit management or finance.

You will be responsible for leading a team to ensure effective management of customer credit risk, to optimise cash flow, minimise bad debt exposure, and support business growth through sound credit management practices. This role plays a key part in safeguarding the company’s financial health by implementing robust credit policies, assessing creditworthiness, and maintaining strong relationships with internal stakeholders and external clients.

This role is working Monday- Friday, 39 hours per week on a hybrid basis.

Key Responsibilities:

• Lead, coach, and develop a team of Credit Management specialists.
• Set clear objectives, monitor performance, and conduct regular reviews.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Ensure adherence to internal controls.
• Support your team to evaluate creditworthiness of new and existing B2B customers using financial statements, credit reports, and payment history.
• Ensure consistency and accuracy in credit assessments.
• Drive process improvements to enhance efficiency and use AI and automation wherever desirable.
• Be the lead with your Sales colleagues to enable growth.
• Contribute to the implementation and regular review of our credit policies.
• Work closely with Sales, Finance, and Legal teams to align credit decisions with business objectives.
• Support commercial negotiations by providing credit insights.
• Act as a key point of contact for internal and external stakeholders on credit management matters.

About You;

The successful candidate will demonstrate leadership capabilities, with the ability to motivate, develop, and manage a high-performing team while conducting meaningful career and performance discussions. You will possess excellent delegation and performance management skills, alongside analytical and problem-solving abilities, enabling them to interpret data and make informed decisions. Clear and professional communication is essential, with the ability to engage effectively with internal teams and external stakeholders, negotiate successfully, and explain complex issues in a simple and practical manner. The role requires strong organisational skills, including the ability to prioritise tasks and manage workloads effectively under tight deadlines. Technical proficiency in MS Excel is required, along with familiarity with ERP systems and automation tools.

What you’ll receive:

• Generous holiday allowance, with option to purchase 5 additional holiday days
• Huge discounts on all sorts of lovely food and award-winning products through our staff shop
• Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
• Recognition awards and Incentives
• Career progression opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility