Credit Control Supervisor

White Horse Employment; Keynsham; On-site; GBP 32,000 - 36,000; Full time

Job summary

White Horse Employment is seeking a Credit Control Team Leader to join a rapidly growing business near Bristol. This new role will involve leading a collections team during a time of exciting transformation, with opportunities to impact processes and contribute to financial success.

Qualifications

• 4+ years’ experience in credit control or debt collection in B2B/B2C.
• Experience managing a team is vital.
• Comfortable working in a dynamic, change-driven environment.

Responsibilities

• Take ownership of the credit control process.
• Build and maintain strong relationships with B2B and B2C clients.
• Support the development of credit control reporting.

Skills

Negotiation

Client Relationship Management

Process Improvement

Team Leadership

Excel Use

Job description

2 days ago Be among the first 25 applicants

White Horse Employment provided pay range

This range is provided by White Horse Employment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from White Horse Employment

Senior Finance Recruiter at White Horse Employment

White Horse Employment are delighted to be partnering with a rapidly growing business based near Bristol who are looking for a Credit Control Team Leader. This is a brand new role created as they are currently going through an exciting period of transformation and expansion. You will be joining an evolving collections team and play a pivotal role in shaping the future of the collections function.

This is a fantastic opportunity to step into a business where your input will directly impact process improvement, team development, and financial success. With ongoing investment and strategic change underway, this is a brilliant time to join a high-growth company with real opportunities for career progression.

Key Responsibilities:

• Take ownership of the credit control process, proactively managing overdue accounts and driving timely payments.
• Build and maintain strong, professional relationships with both B2B and B2C clients, resolving queries and securing payment in a positive, compliant manner.
• Work collaboratively with internal teams to improve processes and streamline workload across the credit control function.
• Maintain accurate records of all communications and transactions, ensuring systems are updated and reports are accurate.
• Support the development of credit control reporting and contribute ideas for continuous improvement and automation.

What We’re Looking For:

• 4+ years’ experience in credit control or debt collection, with a proven track record in both B2B and B2C environments.
• Experience managing a team is vital
• A confident communicator with strong negotiation skills and the ability to build rapport at all levels.
• Comfortable working in a dynamic, change-driven environment where adaptability is key.
• Skilled in using Excel and reporting tools to track KPIs, aged debt, and drive smarter collections strategies.

This is a fantastic opportunity for someone to bring fresh ideas, take on new challenges, and grow your career alongside a business that’s scaling up fast. If this is something you would be interested in then please apply now!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Staffing and Recruiting

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