Credit Control Manager

Talent Finance Ltd; Poole; On-site; GBP 45,000 - 50,000; Full time

Job summary

Talent Finance Ltd in Poole is seeking an experienced Credit Control Manager to own the function and lead a small team, driving cash collection and reducing overdue debt.

Reporting to the Finance Director, you will manage the debtor book, monitor aged debt, and collaborate with Sales and Customer Service to resolve queries, while developing robust credit controls.

This is an office-based role with permanent, full-time hours and a clear path to leadership within a growing finance function.

Qualifications

• Experience managing a credit control function and leading a team.
• Confident handling a busy debtor book and complex accounts.
• Experience in FMCG, food, manufacturing or high-volume environments advantageous.
• CICM qualification (or working towards) is beneficial.

Responsibilities

• Lead, support and develop the Credit Control team.
• Take ownership of debtor book and collections performance.
• Drive cash collection and reduce DSO and overdue debt.
• Monitor aged debt and identify high risk accounts.
• Negotiate payment arrangements and resolve disputes.
• Produce regular reporting for Finance Director and senior management.
• Collaborate with Sales and Customer Service to resolve queries.
• Ensure accuracy and control of the debtor ledger.

Skills

Credit control

Team leadership

Cash collection

DSO reduction

Education

CICM qualification

Job description

Credit Control Manager Poole £50,000 Permanent Office Based

Talent Finance are partnering with an established and successful business in Poole to recruit an experienced Credit Control Manager to take ownership of its credit control function and lead a small team.

This is a key role within the finance function, with responsibility for managing the debtor book, driving cash collection, reducing overdue debt and ensuring the business maintains strong and effective credit controls.

Reporting into the Finance Director, you'll have plenty of visibility across the wider business and will work closely with senior stakeholders across Finance, Sales and Customer Service.

We're looking for someone who can combine strong hands on credit management experience with the ability to lead, develop and motivate a team.

The role

You'll take ownership of the day to day credit control function, with responsibilities including:

• Leading, supporting and developing the Credit Control team
• Taking ownership of the debtor book and overall collections performance
• Driving cash collection and reducing DSO and overdue debt
• Monitoring aged debt and identifying higher risk accounts
• Managing escalated, complex and long outstanding balances
• Assessing customer creditworthiness and reviewing appropriate credit limits
• Negotiating payment arrangements and resolving customer disputes
• Minimising bad debt exposure and escalating potential risks appropriately
• Working closely with Sales and Customer Service to resolve queries and commercial issues
• Ensuring the debtor ledger remains accurate and well controlled
• Producing regular reporting and analysis for the Finance Director and senior management team
• Supporting ongoing improvements to credit processes, controls and reporting

What we're looking for

We're looking for an established credit professional with previous experience managing a credit control function and leading a team.

You'll need to be confident taking ownership of a busy debtor book, dealing with complex or challenging accounts and building effective relationships with both internal stakeholders and customers.

Experience within FMCG, food, manufacturing or another high volume environment would be particularly advantageous.

A CICM qualification, or someone currently working towards one, would also be beneficial but is not essential.

You'll be commercially minded, confident working with data and comfortable identifying opportunities to improve processes and ways of working.

What's on offer

Salary: £45,000 to £50,000 depending on experience

Location: Poole

Contract: Permanent, full time

Working pattern: Office based, Monday to Friday

This is a great opportunity for an experienced Credit Control Manager who enjoys having genuine ownership of their function and wants to join an established business where they can make a visible impact.

Talent Finance is committed to promoting Equality, Diversity and Inclusion in the workplace. All applications are reviewed on merit, and we welcome candidates from all backgrounds.