Credit Control Manager

Springcare Ltd; Basingstoke and Deane; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading care provider seeks a proactive Credit Control Manager for their Head Office team in Whitchurch. The role involves managing cash postings, communicating with clients regarding invoices, and improving processes for efficiency. Ideal candidates will have strong Excel and Sage skills, along with a collaborative spirit. Join this supportive organization to make a real impact in the financial operations.

Qualifications

• Strong experience in cash control and accounts management is preferred.
• Excellent communication skills for client interaction.
• Ability to work in a collaborative team environment.

Responsibilities

• Post daily cash to customer accounts.
• Communicate with clients regarding outstanding invoices.
• Identify and implement process improvements.

Skills

Excel skills

Communication skills

Organisational skills

Tools

Sage

Job description

Credit Control Manager – Head Office, Whitchurch

We are looking for a proactive and experienced Credit Control Manager to join our Head Office team in Whitchurch. This is an excellent opportunity for someone with strong knowledge who is looking to further develop their skills in a fast-paced organisation.

What you’ll do

• Posting daily cash to customer accounts
• Communicate with clients via phone and email regarding outstanding invoices, ensuring professional phone etiquette at all times.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Budget and cashflow forecasting
• Collaborate with the sales team to resolve any discrepancies or disputes related to payments.
• Escalate problem accounts where necessary and support legal collection processes
• Maintain accurate and up-to-date debtor reports, including aged debt commentaries

About you

• Strong Excel skills (desirable)
• Sage experience (desirable)
• Accounts experience (desirable)
• Great communication and the confidence to follow up with residents families
• A positive, proactive approach and willingness to support others
• Strong organisation skills and attention to detail
• Comfortable working as part of a small, collaborative team

If you are driven, detail-minded, and looking for a role where you can make a real impact across a large and supportive organisation, we would love to hear from you.