Credit Control & Claims Analyst - German Speaker

SC Johnson GmbH; Frimley; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Profit sharing

Study support

Flexible working hours

33 days annual leave

Free parking

Shuttle bus to stations

EV charging

Onsite gym with classes

Spin studio

Job summary

SC Johnson is seeking a Credit Control & Claims Analyst who is fluent in German to support Germany and other German-speaking markets from the UK-based EMEA Shared Service Centre in Frimley, Surrey. The role focuses on proactive credit control, claims validation, and customer relationship management to improve financial performance.

You will work within a multicultural finance team, handling accounts receivable tasks, month-end processes, and continuous process improvements while interacting with

Qualifications

• Fluent in German and English both written and verbal.
• Experience in accounting environment or accounts receivable preferred.
• Previous experience in Business to Business claims within a service center or back-office environment.
• Strong Excel skills with good analytical and numerical abilities.

Responsibilities

• Build strong relationships with customers to ensure timely payments and resolve queries.
• Post promotional invoices and rebates against accruals.
• Investigate pricing and logistics claims with precision.
• Support the creation of long-term agreements and avoid unapproved spend.
• Maintain customer ledgers and contribute to month-end reporting.

Skills

Fluent German & English

Excel

Accounts receivable

Credit control

Customer relationship management

Job description

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

Role - Credit Control & Claims Analyst - German Speaker Location - Frimley, Surrey, UK Contract - Permanent

Overview: Step into a vibrant, multicultural hub at our UK-based EMEA Shared Service Centre, where over 230 talented professionals collaborate across Finance, Credit & Collections, and Supply Chain. Supporting 20+ countries and speaking 35+ languages, our team thrives on diversity, innovation, and teamwork. Located at our dynamic Frimley site, the SSC is one of five SCJ businesses on campus—offering a unique opportunity to work in a collaborative environment that blends global reach with local energy. Whether you're passionate about numbers, processes, or people, this is a place where your skills and ideas can truly make an impact. Please note this role is not eligible for relocation. Remote work is available once per week for eligible employees.

What’s in it for you:

• Competitive pay & Profit Share and great working environment
• We offer Study support in a relatable field
• Flexible starting and finishing times
• 33 days annual leave including public holidays due to supporting European countries
• Free parking, Shuttle bus from local train stations, EV Charging
• Revamped onsite Gym with free classes + NEW Spin Studio

About the role

Are you fluent in German and ready to grow your career in finance? We’re looking for a motivated individual to join our Credit & Collections team, supporting Germany and other German‑speaking markets. In this exciting role, you’ll play a key part in improving financial performance through proactive credit control, claims validation, and customer relationship management.

What you’ll do:

• Build strong relationships with customers to ensure timely payments and resolve queries.
• Posting promotional invoices and rebates against accruals.
• Investigate pricing and logistics claims with precision.
• Support the creation of long-term agreements and avoid unapproved spend.
• Maintain customer ledgers and contribute to month-end reporting.

Why you’ll love it:

Work in a collaborative, international environment. Gain valuable experience in credit control and finance operations. Be part of a team that values your language skills and attention to detail.

Experience you’ll bring:

• Fluent in German and English both written and verbal
• Ideally good experience in an accounting environment or accounts receivable
• Previous experience in Business to Business claims within a service center or a back-office environment.
• Strong Excel skills with good analytical and numerical skills

Behaviors you’ll need:

• Good attention to detail and be process improvement orientated (Lean mindset)
• Excellent communication and interpersonal skills with the ability to adapt to working in a fast paced, changing environment
• Strong team player with strong Proactivity and Personal Ownership

#LI-DC1

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

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If you have any questions, please let us know by contacting us at [e-mail].