Credit Control Assistant

Roland; Reading; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Theale Office, Reading-based Credit Control Assistant at Roland Europe Group Ltd supports timely payment collection, ledger accuracy and risk control across the UK, Germany and Austria. It offers a hybrid working pattern (3 days in the office) and exposure to cross-border credit processes.

You will work with the European Credit Control Manager to maintain credit limits, terms and insurance, posting cash receipts and aiding in debt recovery while developing your finance career in a collaborative

Qualifications

• Attention to detail and accuracy.
• Good understanding of credit.
• Strong planning and organisation skills.
• Scheduling and monitoring.
• Strong communication skills.
• Problem-solving skills.
• Analytical skills.
• Team player.
• Confidentiality.
• Ability to manage relationships both internally and externally.
• Proficient in Microsoft Excel (training can be provided on more advanced Excel functions).
• Experience using Business Central is desirable but not essential.
• Whilst previous experience in Credit Control or a Finance-related role would be advantageous, it is not essential. We welcome applications from individuals looking to start a career in Credit Control.

Responsibilities

• Maintain strong cash flows through efficient collections and monitor the accounts receivables ledger.
• Set and maintain credit limits and payment terms; manage credit insurance arrangements.
• Post cash receipts promptly and accurately; support overdue debt recovery activities.
• Build and maintain relationships with internal stakeholders and customers; resolve account queries.
• Attend audits and ensure adherence to policies and procedures (JSOX and REG).

Skills

Attention to detail

Good understanding of credit

Strong planning and organisation

Scheduling

Strong communication

Problem-solving

Analytical skills

Team player

Confidentiality

Relationship management

Tools

Microsoft Excel

Microsoft Dynamics 365 Business Central

Job description

Credit Control Assistant

JOB OUTLINE:
Location: Theale Office, Reading
Working Arrangement: Hybrid - 3 days a week in the office
Reports to:European Credit Control Manager
Contract: Permanent

The Company

Roland Europe Group Ltd
Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. You'll be part of a dynamic team, where we believe in kindness, support, acceptance, and hard work and try to provide room for personal development for everyone.

At Roland, you will find a friendly, down-to-earth atmosphere. You'll work for a company with global activities, but it doesn't feel corporate. We are always looking for colleagues who have an enthusiastic, positive and driven personality. People who are eager to further develop and challenge themselves. If you also have a passion for Roland, our products or music in general, you might just be our perfect match.

The Position

You will manage customer accounts across the UK, Germany and Austria, supporting timely payment collection, order release and accurate ledger management. You will work closely with the team to maintain credit limits, payment terms and credit insurance arrangements, helping to minimise financial risk and support business performance. You will build strong relationships with internal stakeholders and customers, resolving account queries and supporting effective cash collection. Ensure cash receipts are posted promptly and accurately and support overdue debt recovery activities where required. This is an excellent opportunity for someone looking to develop a career in finance and credit control. We welcome applications from all candidates and will provide support and training to help you succeed.

Role Accountabilities

Credit Control

Maintain strong cash flows through efficient collections. Monitoring the accounts receivables ledger and dealing with problem accounts. Holding accounts that are beyond set credit terms.

• Raising direct debit collections
• Release of orders held in Finance Approval several times a day
• Weekly chasing routine
• Dealer queries
• Portfolio reviews / ledger management / credit limit reviews
• Maintaining good relationships with all Dealers

• Ad-hoc queries/reports

Day to Day Cash Management

• Daily downloading of bank transactions
• Recording and allocating multi-currency receipts (dealers, artists, staff and other)
• Posting and allocating the direct debit payment journals
• Recording and allocating multi-currency payments (suppliers, payroll and other)
• Processing journals for the monthly FX trades and regular cash sweeps

Reporting

Produce reports to assist with the production of the management accounts and provide details in relation bad debt provisioning and movement and trends within the sales ledger.

Other

Attend various meetings to discuss dealer accounts. Liaise with auditors annually, providing analysis and responses to auditor’s questions and ensure policies and procedures set out in relation to JSOX and REG company policies are adhered to.

If you are interested in the position, we will provide a comprehensive role profile to give you a clear understanding of the opportunity.

Experience, Skills & Qualifications Required

• Attention to detail and accuracy
• Good understanding of credit
• Strong planning and organisation skills
• Scheduling and monitoring
• Strong communication skills
• Problem-solving skills
• Analytical skills
• Team player
• Confidentiality
• Ability to manage relationships both internally and externally
• Proficient in Microsoft Excel (training can be provided on more advanced Excel functions)
• Experience using Business Central is desirable but not essential
• Whilst previous experience in Credit Control or a Finance-related role would be advantageous, it is not essential. We welcome applications from individuals looking to start a career in Credit Control.

The Package

• Competitive benefits package