Credit Control Administrator

White Recruitment; Shrewsbury; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Free Parking

Job summary

White Recruitment is seeking an experienced Credit Control Administrator in Shrewsbury, UK, to own outbound collections for a busy finance team. The role is office-based, full-time, with a Monday–Friday schedule and immediate start.

You will manage a large portfolio of customer accounts, make a high volume of calls and emails to chase overdue payments, and maintain accurate records. Proficiency with Excel and CRM/finance systems is preferred.

Qualifications

• Previous experience in credit control, accounts receivable or debt collection.
• Experience handling high volumes of calls and emails.
• Basic Excel skills and familiarity with finance or CRM systems.

Responsibilities

• Proactively manage a large portfolio of customer accounts.
• Make a high volume of daily outbound calls and emails to chase overdue payments.
• Maintain accurate records of all communication and follow-up activity.
• Collaborate with internal teams to resolve customer queries promptly.
• Identify and escalate accounts requiring further action.

Skills

Outbound calls

Accounts portfolio management

Excel

CRM systems

Tools

CRM/Finance systems

Job description

Credit Control Administrator (487608) Shrewsbury, England

Salary: GBP27000 - GBP29000 per annum

Credit Control Administrator

Location: Shrewsbury, UK

Salary: Up to £29,000pa (Depending on Experience)

Full-Time: Monday – Friday (8:30am – 5:00pm)
Office-Based | Immediate Start Available

We’re looking for an experienced Credit Control Administrator to join our client’s finance team and take ownership of outbound collections activity. This is a fast-paced, target-driven role focused on engaging with a large volume of customers.

This is a great opportunity for someone who thrives in a structured, phone-based credit control role and wants to make a real impact on cashflow performance.

Key Responsibilities:

• Proactively manage a large portfolio of customer accounts
• Make a high volume of daily outbound calls and emails to chase overdue payments
• Maintain accurate records of all communication and follow-up activity
• Work with internal teams to resolve customer queries promptly
• Identify and escape accounts requiring further action

Requirements:

• Previous experience in a similar role, dealing with accounts, financing and debt collection.
• Previous experience with Accounts Payable and Receivable.
• Comfortable making a high volume of calls daily
• Basic Excel skills and experience using finance or CRM systems
• Salary up to £29,000 per year (Depending on Experience)
• Supportive and collaborative team environment
• Free Parking
• Opportunities to shape and improve credit control processes