Credit Control Administrator

WR Logistics; Shrewsbury; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free Parking

Immediate Start Available

Supportive team environment

Opportunity to shape credit control

Job summary

WR Logistics in Shrewsbury is seeking a Credit Control Administrator to join our finance team and own outbound collections activity. This fast-paced, target-driven role focuses on engaging with a large volume of customers to improve cashflow. The position is office-based with an immediate start option.

The successful candidate will have experience in debt collection, familiarity with Xero and AP/AR processes, and the ability to handle daily call/email workflows in a structured environment.

Qualifications

• Experience in credit control or debt collection roles.
• Experience with Xero and finance/CRM systems.
• Ability to handle a high volume of outbound calls.
• Proficient in Excel and basic accounting processes.

Responsibilities

• Proactively manage a large portfolio of customer accounts.
• Make a high volume of daily outbound calls and emails to chase overdue payments.
• Maintain accurate records of all communication and follow-up activity.
• Work with internal teams to resolve customer queries promptly.
• Identify and escalate accounts requiring further action.

Skills

Debt collection experience

AP/AR experience

High call volume

Excel basics

Tools

Xero

CRM systems

Finance software

Job description

Credit Control Administrator

Location: Shrewsbury, UK

Salary: Up to £29,000pa (Depending on Experience)

Full-Time: Monday - Friday (8:30am - 5:00pm)
Office-Based | Immediate Start Available

We’re looking for an experienced Credit Control Administrator to join our client’s finance team and take ownership of outbound collections activity. This is a fast-paced, target-driven role focused on engaging with a large volume of customers.

This is a great opportunity for someone who thrives in a structured, phone-based credit control role and wants to make a real impact on cashflow performance.

Key Responsibilities

• Proactively manage a large portfolio of customer accounts
• Make a high volume of daily outbound calls and emails to chase overdue payments
• Maintain accurate records of all communication and follow-up activity
• Work with internal teams to resolve customer queries promptly
• Identify and escalat[e] accounts requiring further actionRequirements:

Requirements

• Previous experience in a similar role, dealing with accounts, financing and debt collection.
• Previous experience using Xero software.
• Previous experience with Accounts Payable and Receivable.
• Comfortable making a high volume of calls daily
• Basic Excel skills and experience using finance or CRM systems

Benefits

• Salary up to £29,000 per year (Depending on Experience)
• Supportive and collaborative team environment
• Free Parking
• Opportunities to shape and improve credit control processes
• Immediate start available