Credit Control Administrator

Confidential; Chepstow; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension

Life insurance

Holiday entitlement

Job summary

Confidential is seeking a Credit Control Administrator to join their Chepstow team on a hybrid pattern. You will proactively chase payments, perform credit checks, issue invoices, and support cash flow reporting in a busy finance environment.

The role offers 37.5 hours per week, an initial 3-month fixed-term contract with potential to extend or go permanent, and a salary of £30,000 per annum. Immediate start available for suitably experienced candidates.

Qualifications

• Previous experience in Credit Control, Accounts Receivable or a similar Finance Administration role.
• Excellent communication skills with a professional telephone manner.
• Strong organisational skills and attention to detail.
• Ability to manage multiple accounts and prioritise workloads.
• Proactive approach to resolving customer queries and payments.

Responsibilities

• Proactively manage outstanding customer balances and chase payments to ensure timely collection.
• Contact customers to confirm payment dates and resolve queries.
• Build and maintain positive relationships with customers and internal departments.
• Carry out credit checks on new and existing customers.
• Issue monthly customer statements and invoices.
• Upload invoices to customer portals and maintain records.
• Assist with cash flow forecasting and financial reporting.
• Liaise with Sales and Finance teams to resolve payment issues.
• Escalate overdue accounts where necessary.

Skills

Credit control

Accounts receivable

Finance administration

Communication

Organisation

IT skills

Sage X3

Tools

Sage X3

Job description

Credit Control Administrator - Immediate Start

Location: Chepstow (Hybrid Working - 2-3 days in the office)
Salary: 30,000 per annum
Hours: 37.5 hours per week
Contract: Initial 3-Month Fixed-Term Contract, with potential to extend or become permanent

Vibe Recruit is currently recruiting for a Credit Control Administrator to join a well-established and growing business based in Chepstow.

This is an excellent opportunity for an experienced Credit Control or Accounts Receivable professional who is available to start immediately and looking for a position with the potential to develop into a longer-term or permanent opportunity.

Key Responsibilities

• Proactively manage outstanding customer balances and chase payments to ensure timely collection.
• Contact customers to confirm payment dates and resolve outstanding queries.
• Build and maintain positive relationships with customers and internal departments.
• Carry out credit checks on new and existing customers.
• Issue monthly customer statements and invoices.
• Upload invoices to customer portals and maintain accurate records.
• Assist with cash flow forecasting and financial reporting.
• Liaise with Sales and Finance teams to resolve payment issues.
• Escalate overdue accounts where necessary.

About You

We are looking for someone who can hit the ground running and confidently manage a busy credit control workload.

The ideal candidate will have:

• Previous experience in Credit Control, Accounts Receivable or a similar Finance Administration role.
• Excellent communication skills with a confident and professional telephone manner.
• Strong organisational skills and excellent attention to detail.
• The ability to manage multiple accounts and prioritise workloads.
• Good IT skills and experience using accounting or finance systems.
• Experience with Sage X3 would be advantageous but is not essential.
• A proactive approach to resolving customer queries and outstanding payments.
• The ability to work independently and as part of a team.
• Availability to start immediately or at very short notice.

What's on Offer?

• Salary up to 30,000 per annum.
• Hybrid working - 2-3 days per week in the Chepstow office.
• Initial 3-month fixed-term contract.
• Potential for the contract to be extended or become permanent.
• Supportive and collaborative working environment.
• Opportunity to join an established and growing business.
• Company benefits including pension, life insurance and holiday entitlement.

If you have previous Credit Control or Accounts Receivable experience and are available to start at short notice, we would love to hear from you.