Credit Control

Confidential; Birmingham; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Private healthcare

Well-being program

Mentoring

Professional development

Memberships

Hybrid work

Holiday entitlement

Job summary

Confidential in Birmingham is seeking an experienced Credit Controller from a legal background to join the finance team. You will own the full credit control process, manage client relationships, and drive cash collection with a commercially focused mindset.

You will work within a collaborative finance team, supporting regular debt reviews, risk assessment and stakeholder reporting while looking for process improvements and system enhancements. Hybrid working is available.

Qualifications

• Experience in Credit Control or Accounts Receivable, ideally in a legal or professional services setting.
• End-to-end credit control experience including aged debt, cash collection and disputes.
• Strong communication and relationship-building with senior stakeholders and clients.
• Organisational and analytical abilities with Excel and finance systems.

Responsibilities

• Own end-to-end credit control process and cash collection.
• Develop relationships with clients, fee earners and internal stakeholders.
• Own aged debt, resolve payment disputes and allocate cash.
• Identify improvements in credit control processes and systems.

Skills

Credit control / Accounts receivable

Communication skills

Relationship management

Organisational & analytical abilities

Advanced Excel

Tools

Aderant

Elite 3E

Microsoft Dynamics 365

Excel

Job description

A leading organisation is looking to recruit an experienced Credit Controller, from a legal backgorund, to join its finance team. This is an excellent opportunity for someone who enjoys taking ownership, working through the detail and ensuring matters are followed through to completion. If you are confident managing the full credit control process, enjoy developing strong relationships with clients and fee earners and have a commercially focused approach to achieving results, this could be an ideal next step. Based in Birmingham with hybrid working available, you'll be joining a well-established and supportive organisation where your knowledge, experience and ideas will make a real difference.

Working as part of a collaborative finance team, you will take responsibility for the end-to-end credit control function, proactively managing client accounts and driving prompt cash collection. You will develop strong relationships with clients, fee earners and senior internal stakeholders, take ownership of aged debt, identify and overcome payment obstacles, resolve invoice queries and disputes, allocate cash and reconcile accounts. You will also support regular cash collection and aged debt reviews, provide useful management information, assess credit risk and confidently upscale complex or higher-risk debt to senior business leaders and the Finance Director where appropriate. The role will also give you the opportunity to identify and introduce improvements across credit control processes, systems and ways of working.

Ideally you will have:

• Previous experience within Credit Control or Accounts Receivable, preferably gained within a legal, professional services or partnership environment.
• Strong experience managing end-to-end credit control activities, including aged debt, cash collection, credit risk, account reconciliations and resolving payment disputes.
• Excellent communication and relationship management skills, with the confidence to challenge, influence and build effective relationships with senior stakeholders, fee earners and client contacts.
• Strong organisational and analytical abilities, with advanced Excel skills and experience working with finance or practice management systems such as Aderant, Elite 3 E, Microsoft Dynamics 365 or similar.

In return, you will receive:

• The opportunity to join a respected organisation and take ownership of a key Credit Control Specialist position within the finance team.
• Hybrid and flexible working options, together with competitive holiday entitlement and family-friendly policies designed to support a positive work-life balance.
• A supportive, collaborative and inclusive working environment where your expertise, ideas and contribution are recognised, alongside continued learning and development opportunities.
• A comprehensive benefits package including private healthcare, well-being initiatives, mentoring opportunities, professional development and support with professional memberships.

If you are an experienced Credit Controller within the legal sector who enjoys taking responsibility, managing the complete credit control process and achieving positive commercial outcomes, we'd love to hear from you.