Creative Studio Project Manager

StudioXAG; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Gross profit-related annual bonus scheme

Workplace pension

22 days holiday + 3 days for Xmas + birthday off + bank holidays

0.5 paid days off per month

International research budgets

Creative professional learning membership

Mental health support

Flexible and remote working available

Job summary

A leading creative studio in the UK is seeking a Project Manager to oversee various projects. This role entails managing client communication, ensuring adherence to budgets, and facilitating collaboration within a vibrant creative team. The ideal candidate has over 3 years of experience in project management, possesses strong organizational skills, and is proficient in Google Workspace. This position offers a hybrid working model, competitive salary, and an emphasis on employee well-being and inclusivity.

Qualifications

• 3+ years experience in a similar role.
• Client-facing experience relevant to StudioXAG's clients.
• Understanding of retail and brand experience.
• Strong IT skills, especially in Google Workspace.
• Experience in financial management of projects.
• Efficient organisational skills and attention to detail.
• Excellent communication skills.
• Experience in client servicing.

Responsibilities

• Develop comprehensive project plans for multiple projects.
• Support with maintaining project information and resource changes.
• Regular communication with clients about project progress.
• Ensure internal collaboration on projects.
• Manage project budgets and tracking expenses.
• Create and manage multiple project schedules.
• Identify and mitigate project risks.
• Maintain project documentation and reports.
• Drive process improvements in project management.
• Deliver exceptional client experiences.

Skills

Project Management

Client Communication

Financial Management

Problem Solving

Organisational Skills

Attention to Detail

Tools

Google Workspace

Synergist

Job description

Overview

StudioXAG creates bold spaces that tell big stories. We are a B Corp-certified creative studio in London and Amsterdam that believe in business as a force for good.

We create exciting experiences for some of the world's best known brands, telling stories that touch every corner of the globe. We have a diverse team of conceptual thinkers, creative dreamers and inquisitive makers that help this happen.

They’re our core. They make us tick, inspire us, push us to be better.

The Role

Studio XAG is looking for a Project Manager to manage a variety of projects across the creative team from our London headquarters, ensuring the seamless delivery of all creative projects whilst delivering a high level of customer service to all of our clients.

Reporting into our Associate Project Director you’ll be joining a large-sized creative team of 15 in a vibrant, exciting, and creative environment. You will have the opportunity to work with great brands on interesting projects; driving planning and organisation across the creative studio.

Who exactly are we looking for?

We’re looking for a confident, highly organised Project Manager who has a hunger for facilitating the creation of inspiring industry-leading work. You possess strong project and client management skills, with a track record of utilising internal processes to drive consistency with a high level of organisation.

Ideal Experience

• 3+ years experience in a similar role


• Industry player with varied client-facing experience that shows relevance to XAG’s client base


• Solid understanding of the world of retail and brand experience and the creative process. Full service and production process knowledge would be a big added benefit.


• Strong IT skills - in particular Google Workspace (Sheets, Slides & Docs), Synergist (or other similar quoting & scheduling software)


• Experience and confidence in financial management of projects - set up, tracking and billing.


• Organisational master who is efficient and takes pride in their attention to detail


• Excellent communication skills


• Some experience in client servicing


• Great problem solving skills

Skills & Responsibilities

• Project Planning: for multiple projects of varying size, you will develop comprehensive project plans, including scope, objectives, timelines, budgets and resource allocation, in collaboration with creative team leadership and our clients


• Resource Allocation: support the Traffic Manager & Associate Project Director by maintaining up-to-date project information, flagging availability changes, and assisting in the resolution of resource challenges


• Client Communication: maintain regular and transparent communication with clients, keeping them informed about project progress, changes, and addressing any concerns or feedback in a professional and proactive manner. Ensuring both the client and the creative team have what they need in regards to information & files in good time to deliver the projects. Booking, organising, facilitating client calls and meetings when required


• Internal communication: within the creative team and across the business ensuring the clients needs are met and the project is delivered to our standards. Ensuring clean and accurate handover of projects between departments and stakeholders


• Budget Management: manage project budgets, tracking expenses, and ensuring that projects are delivered within the allocated budget. Build & provide cost estimates and client-facing quotes. Provide financial status and forecasts to clients and internally as necessary. Ensure all creative projects are delivered on time and within budget managing the scope and timelines throughout and bringing key stakeholders together to solve timing and budgeting issues


• Timeline Management: create and manage multiple project schedules, ensuring deadlines are met and critical milestones are achieved. Identify potential roadblocks and implement solutions to keep projects on track


• Risk Assessment and Mitigation: identify project risks and develop strategies to mitigate these risks. Ensure that contingency plans are in place to handle unforeseen issues


• Documentation: maintain comprehensive project documentation, including project reports, status updates, and client correspondence


• Continuous Improvement: identify opportunities for process improvement and drive the adoption of best practices in project management within the studio


• Client Servicing: deliver exceptional client experiences through strong project management, ensuring seamless onboarding and ongoing satisfaction. Proactively manage client relationships by regularly gathering feedback through satisfaction surveys and promptly escalating and resolving any client issues or concerns.

Location

We currently work a hybrid model; 3 days a week from our East London studio in E10 and 2 flexible days. Our normal working hours are 9am - 6pm but flexible working hours and days are available.

Benefits

• Gross profit-related annual bonus scheme


• Workplace pension


• 22 days holiday + 3 days off for Xmas Closure + a day off for your birthday + bank holidays


• 0.5 paid days off per month to get inspired


• International research budgets and trips


• All-you-can-eat YCN creative professional learning membership


• Spill mental health support


• Flexible and remote working available

Salary: £35,000 - £45,000

Belonging and Inclusivity at StudioXAG

StudioXAG is a business that strives for equality for all its people. Known for our storytelling, our different perspectives make us more creative than ever.

No matter who you are, you are welcome at StudioXAG.