Creative Project Manager London, United Kingdom

Insignia Solutions, Inc.; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Creative Director & Project Manager to lead the vision and branding of a luxury e-commerce platform. This dynamic role merges creative direction with strategic project management, ensuring a seamless luxury experience across digital and editorial spaces. You will define the brand identity, oversee visual merchandising, and coordinate editorial content, all while managing multiple stakeholders and creative teams. If you have a passion for luxury branding and a knack for digital commerce, this role offers an exciting opportunity to make a significant impact in a prestigious marketplace.

Benefits

Luxury perks for Insignia cardholders

Early access to exclusive drops

Reward-based payments

Qualifications

• 7+ years in luxury e-commerce or creative direction required.
• Strong project management skills to ensure timely delivery of assets.

Responsibilities

• Oversee creative direction and branding for the VOL Online Shop.
• Manage visual merchandising and brand storytelling for luxury products.

Skills

Luxury Branding

Project Management

Visual Storytelling

Content Creation

UX/UI Design

Digital Commerce

Education

Bachelor's Degree in Marketing, Design, or related field

Tools

Shopify

Job description

VOL Online Shopis a highly curated luxury e-commerce platform underL’Odyssee, seamlessly integrating rare and exclusive products with editorial storytelling.

Unlike traditional marketplaces, VOL operates on a drop shipping model—partnering with high-end retailers like Harrods, Net-a-Porter, and exclusive independent brands via API integrations. This allows VOL to offer an ever-evolving selection of luxury goods without holding inventory, making it cost-efficient yet exclusive.

Key features include:

• Exclusive, hard-to-find luxury items, accessible only through VOL e.g. Hermes Birkin.
• Affiliate integrations with high-end retailers, ensuring seamless product discovery.
• Editorial-driven commerce, where content and shopping merge to inspire purchases.
• Luxury perks for Insignia cardholders, such as reward-based payments, early access, and member-only drops.
• Gamified shopping features, including virtual try-ons and mix-and-match styling tools.
• A drop shipping fulfillment model, allowing brands to fulfill orders directly, reducing inventory risks.

Role Overview:

The Creative Director & Project Managerwill be responsible for overseeing the overall vision, branding, and alignment of the VOL Online Shop and VOL Magazine integrations, ensuring a seamless luxury experience across the platforms. This role merges creative direction, branding, and strategic project management, ensuring that the luxury marketplace and editorial content work in harmony.

This is a highly strategic and hands-on role, requiring expertise in luxury branding, digital commerce, and content creation, with the ability to manage multiple stakeholders and ensure that every detail aligns with VOL’s premium positioning before launch.

Responsibilities:

• Define and execute VOL Online Shop’s creative direction, ensuring a consistent, elevated luxury aesthetic.
• Develop brand identity, design language, and content strategy that blend editorial storytelling with e-commerce.
• Oversee the visual merchandising and brand storytelling of luxury products to enhance desirability and exclusivity.
• Ensure all brand touchpoints—website, editorial, social, and digital campaigns—are aligned for launch. Lead the creative process for all visual elements, including site design, product imagery, and campaign assets.
• Work closely with the magazine team to coordinate editorial shoots, content creation, and image licensing.
• Oversee the art direction of photography, product styling, and high-end digital assets.
• Secure image rights and licensing agreements with luxury brands for editorial and e-commerce usage.
• Collaborate with photographers, videographers, and stylists to create aspirational product imagery.
• Lead the digital experience by developing engaging UX, gamification, and virtual styling tools.
• Direct the creation of gamified shopping features, virtual try-ons, and exclusive digital experiences.
• Work with the E-Commerce Manager and external tech team to optimize website layout, navigation, and conversion flows.
• Ensure that all e-commerce features, content, and imagery are fully prepared for launch.
• Manage external creative agencies, designers, and developers to enhance the platform.
• Collaborate with the editorial team to align product selections with magazine features.
• Curate seasonal storytelling themes, product edits, and exclusive brand drops.
• Manage the synchronization of e-commerce product launches with editorial releases.
• Curate the storytelling aspect of product pages, ensuring a luxury editorial feel.
• Work alongside the Partnerships Manager to secure exclusive collaborations and brand-sponsored content.
• Ensure visual consistency across brand collaborations and affiliate products.
• Approve co-branded campaigns and limited-edition launches, ensuring they align with VOL’s creative vision.
• Oversee and manage all creative deliverables, ensuring everything is production-ready for launch.
• Conduct final quality checks on UX, imagery, content, and storytelling elements before go-live.
• Ensure that the site functions flawlessly, with all design and branding elements optimized for conversion.
• Work with the tech and e-commerce teams to address last-minute adjustments before launch.

Requirements:

• 7+ years in luxury e-commerce, creative direction, or branding.
• Strong project management skills, ensuring all creative assets are delivered on time and ready for launch.
• Expertise in visual storytelling, art direction, and content creation for high-end brands.
• Strong understanding of UX/UI design, digital commerce, and website creative execution.
• Experience leading editorial and e-commerce content production, including photoshoots and brand collaborations.
• Ability to manage multiple creative teams, external partners, and digital agencies.
• Familiarity with Shopify, luxury affiliate marketing, and interactive digital experiences.