Creative Programme Manager , EU XCM

Amazon; Greater London; On-site; GBP 70,000 - 115,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a driven Sr Creative Programme Manager to oversee end-to-end campaigns across UK and Europe within the Cross Channel Marketing (XCM) team.

The role partners with Campaign Managers, Creative teams, and external agencies to manage creative development, production, localization, and cross-market alignment. You will drive risk management, define roles, manage multi-channel workflows, and advocate AI-driven improvements to transform campaign delivery and production

Qualifications

• Advanced Excel (Pivot Tables, VLookups) and SQL.
• Experience working cross-functionally with tech and non-tech teams.
• Experience defining program requirements and using data/metrics to drive improvements.
• Experience in program or project management.
• Experience implementing repeatable processes and driving automation or standardization.
• Experience defining and executing program requirements.

Responsibilities

• Independently manage end-to-end integrated campaigns for UK/Europe.
• Lead campaign reviews with senior leaders and global partners.
• Manage timings, costs, meetings, resources, scope; main POC for the project.
• Coordinate with creative teams and external agencies across channels.
• Oversee transcreation and localisation, timely delivery to media owners.
• Collaborate with producers and planners to schedule resources and improve processes.
• Explore AI-driven solutions to reinvent workflows and speed delivery.

Skills

Excel advanced

SQL

Cross-functional

Program management

Process automation

Requirements definition

Job description

Job ID: 10528311 | Amazon UK Services Ltd.

We are looking for a driven and super organised Sr Creative programme manager Project Manager to join our Project Management function in Cross Channel Marketing (XCM) at Amazon. This role will manage the execution and to day-to-day processes of our mass advertising campaigns and fixed marketing initiatives. Responsible for building effective partnerships with our Campaign Managers and Creative teams, they are able to manage creative development, production, localization, and drive cross functional team alignment within our XCM teams, business partners and external agencies.

The Project Manager will manage omni channel integrated campaigns, localised across 13+ European locales. They are able to work independently or alongside other project managers, using their experience to provide solutions for the benefit of the project and the wider team.

To be successful in this role, the candidate will be able to thrive in a dynamic and fast-paced global environment, assess and manage risks on an ongoing basis. They understand project management best practices, are able to clearly define roles and responsibilities of team members and stakeholders, manage multiple end-to end creative workflows, and able to proactively provide thoughtful solutions to address changes in timelines or feedback. They will be an organized self-starter with the ability to develop and implement processes and able to work alongside cross-functional teams to provide guidance for projects.

Critically, this person must bring genuine curiosity about AI and emerging technology — not just awareness, but a proactive desire to apply it to our space. They should be energised by the prospect of reinventing how we work, challenging legacy systems and processes, and proposing bold ideas for how AI can transform campaign delivery, production workflows, and cross-market operations at scale.

Key job responsibilities

• Independently manage the development and execution of integrated campaigns of small to medium scale for UK and Europe from end to end.
• Manage campaign and program alignment meetings and creative reviews with senior leaders, stakeholders and global partners.
• Responsible for project timings, costs, meetings, resources, scope, approvals, wash ups etc and functions as the main POC for the project. Determines project risk and over/underutilization on an ongoing basis, escalating issues as needed.
• Partners with and manages creative teams – internal partners and / or external agencies. Manages creative asset development across multiple channels.
• Liaises with local and global teams and media agencies to agree formats and create deliverables lists for all channels.
• Manages transcreation and localisation of all assets through internal team or external agency, and guarantees accurate, timely and approved delivery (trafficking) to media owners.
• Collaborates with Producers, Post Producers, Project Managers, Campaign Managers, and Creative Leads to identify and schedule resources based on campaign and individual initiative needs. Manages own projects and resources.
• Contribute to the continual improvement of process and supporting tools for project management.
• Actively explore and propose AI-driven solutions that can be applied to current workflows — challenging existing systems and processes with a mindset of reinvention, not just optimisation. Bring bigger thinking to how we work, identifying opportunities to work smarter and faster through emerging technology.

Basic Qualifications

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.