Creative Operations Leader: Marketing Transformation

Dyson; Greater London; On-site; GBP 80,000 - 120,000; Full time

Benefits offered by this job

Benefits package

Job summary

Dyson is recruiting a Creative Operations & Design Ops Lead to define and embed Dyson's future creative operating model. The role will connect creative, design, production, technology and marketing into a single delivery ecosystem, owning governance, standards and scalable workflows across the content lifecycle.

The position requires leading large-scale change, driving adoption of common tools and processes, and shaping platform backlogs to deliver measurable business value.

Qualifications

• Significant experience in Creative Operations, Design Operations, Marketing Operations or Business Transformation.
• Proven track record designing and implementing operating models and ways of working.
• Strong understanding of creative, design, production and content delivery processes.
• Experience leading large-scale change programmes and driving adoption.
• Experience operating across complex stakeholder environments.
• Strong facilitation, communication and influencing skills.
• Ability to translate strategic objectives into practical operational frameworks.
• Experience defining business requirements for technology-enabled change.

Responsibilities

• Define and evolve Dyson's end-to-end creative operating model.
• Establish scalable workflows across briefing, planning, creation, review, localisation and activation.
• Create governance frameworks, standards and performance measures.
• Drive reduction of operational friction and ensure clear ownership.
• Lead Design Operations across Dyson Marketing and define requirements for design systems and templates.
• Drive adoption of common tools, workflows and governance across teams.
• Develop operational frameworks enabling content to be created once and scaled.
• Translate business requirements into prioritized operational and platform needs.
• Lead cross-functional transformation initiatives and stakeholder engagement.
• Establish KPIs and reporting for creative operations and pursue continuous improvement.

Skills

Creative Ops

Design Ops

Marketing Ops

Operating Models

Change Management

Stakeholder Management

Facilitation

Communication

Tech-enabled Change

Content Delivery

Job description

Dyson is recruiting a Creative Operations & Design Ops Lead to define and embed Dyson's future creative operating model. The role will connect creative, design, production, technology and marketing into a single delivery ecosystem, owning governance, standards and scalable workflows across the content lifecycle.

The position requires leading large-scale change, driving adoption of common tools and processes, and shaping platform backlogs to deliver measurable business value.