Creative Operations Director

JR United Kingdom; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading creative agency in West London is seeking a Creative Operations Director to enhance operational efficiency and profitability in gaming and entertainment projects. The ideal candidate will bring a hands-on approach, manage budgets, oversee client relationships, and lead teams toward success.

Qualifications

• Proven experience in managing operations and client relationships.
• Hands-on approach with strategic vision.
• Excellent communication and collaboration skills.

Responsibilities

• Manage daily and long-term studio operations.
• Implement systems to improve efficiency and quality.
• Oversee resource planning and project delivery.

Skills

Budget Management

Project Management

Workflow Optimization

Client Management

Team Leadership

Job description

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Creative Operations Director, West London

Client: Other Things

Location: West London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 6

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description

TL;DR

Love games? Love getting things done even more? We’re looking for a Creative Operations Director to bring order to the chaos, keep projects profitable, and help shape the future of our agency. Must know their way around a budget, a schedule, and a production pipeline. And not be afraid to get stuck in.

WHO ARE OTHER THINGS?

We’re a creative agency focusing on gaming and entertainment industries. We produce videos, websites, marketing and brand assets, and more for some of the world’s biggest gaming brands.

We’re called Other Things.

WHAT’S THE JOB?

Seeking an experienced individual to manage operations, resources, budgets, and workflows to ensure smooth project execution. You’ll work closely with leadership, manage client relationships, and help improve our processes. You should be hands-on, strategic, and ready to get involved in daily operations.

KEY RESPONSIBILITIES

• Manage daily and long-term studio operations.
• Implement systems and workflows to improve efficiency and quality.
• Oversee resource planning, utilization, and capacity forecasting.
• Build and optimize delivery pipelines from briefing to delivery.

PROJECT & ACCOUNT OVERSIGHT

• Monitor project scope, timelines, and budgets.
• Resolve project issues and escalate when necessary.
• Collaborate with clients and creative teams for successful delivery.

CLIENT & STAKEHOLDER MANAGEMENT

• Lead delivery for key clients.
• Support proposals, estimates, and client communication.
• Ensure client expectations align with team capacity.

TEAM & CULTURE

• Foster ownership, accountability, and collaboration.
• Assist in attracting top talent.

COMMERCIAL & STRATEGIC INPUT

• Report on studio performance and profitability.
• Contribute to business planning and growth strategies.

HOW TO APPLY

Send us a brief about why you’re interested and what you can bring, along with your CV and work samples.