Creative Operations Director

JR United Kingdom; Watford; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading creative agency specializing in the gaming industry is seeking a Creative Operations Director to enhance efficiency in their operations. This role involves managing resources, budgets, and workflows to ensure timely delivery of projects while fostering a culture of collaboration and accountability.

Qualifications

• Experienced in studio workflows and hands-on approach.
• Ability to manage budgets, timelines, and operations.
• Strong communication and leadership skills.

Responsibilities

• Manage daily and strategic operational health of the studio.
• Implement systems and workflows to improve efficiency.
• Oversee resource planning and capacity forecasting.

Skills

Project Management

Budget Management

Operational Efficiency

Client Management

Freelancer Networking

Job description

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Creative Operations Director, Watford, Hertfordshire

Client: Other Things

Location: Watford, Hertfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 6

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

TL;DR

Love games? Love getting things done even more? We’re looking for a Creative Operations Director to bring order to the chaos, keep projects profitable, and help shape the future of our agency. Must know their way around a budget, a schedule, and a production pipeline. And not be afraid to get stuck in.

WHO ARE OTHER THINGS?

We’re a creative agency focusing on the gaming and entertainment industries. We produce videos, websites, marketing and brand assets, and other creative work for some of the world’s biggest gaming brands.

We’re called Other Things.

WHAT’S THE JOB?

We need someone to bring structure and clarity to our creative processes. A seasoned Creative Operations Director familiar with studio workflows who’s hands-on and proactive.

This senior role involves ensuring projects are delivered on time, on budget, and smoothly. You’ll manage resources, refine workflows, oversee budgets, and coordinate with leadership and clients. You should be comfortable managing daily operations, updating project timelines, and handling last-minute requests.

This role also involves client-facing responsibilities, especially around timelines, scopes, and approvals. A network of reliable freelancers and vendors is a plus.

It’s a great opportunity to influence how we work and grow our agency.

KEY RESPONSIBILITIES

• Manage daily and strategic operational health of the studio.
• Implement systems and workflows to improve efficiency and quality.
• Oversee resource planning and capacity forecasting.
• Build and optimize delivery pipelines from briefing to completion.

PROJECT & ACCOUNT OVERSIGHT

• Monitor project scope, timelines, and budgets.
• Resolve issues and escalate as needed.
• Collaborate with clients and creative teams to ensure quality.

CLIENT & STAKEHOLDER MANAGEMENT

• Lead delivery for key clients.
• Support proposals and client onboarding.
• Maintain clear communication on delivery and resourcing.

TEAM & CULTURE

• Promote ownership, accountability, and collaboration.
• Help attract top talent.

COMMERCIAL & STRATEGIC INPUT

• Track performance metrics like profitability and efficiency.
• Contribute to business planning and growth strategies.

HOW TO APPLY

Share why you’re interested and what you bring to the role, along with your CV and work samples.