Creative & Digital Account Manager

Candidate Source; North East; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday + BH

Professional development

Pension and life assurance

Free parking

Job summary

Candidate Source is seeking an Account Manager in the North East of England to nurture client relationships and oversee multi‑channel campaigns from brief to delivery. You will coordinate designers and external partners, manage budgets and timelines, and identify growth opportunities across digital channels.

The role offers hybrid working with a Sunderland office and home days, plus development opportunities, pension and wellbeing benefits.

Qualifications

• Experience managing client relationships within a creative, digital, communications or design and print agency.
• Experience delivering projects across digital channels, including websites, email, social media, video or animation.
• Strong project management skills, including managing multiple deadlines, budgets and estimates.
• Excellent written and verbal communication skills, with experience presenting ideas and coordinating stakeholders.
• Commercial awareness and experience identifying opportunities to develop existing client relationships.

Responsibilities

• Manage a portfolio of client accounts, building relationships that support retention and long-term growth.
• Oversee creative and digital projects from initial brief through to delivery, ensuring deadlines and expectations are met.
• Coordinate designers, digital specialists and external partners to deliver campaigns across multiple channels.
• Manage project budgets, estimates and timelines to maintain quality and commercial performance.
• Identify opportunities to develop existing accounts and introduce additional services.
• Work alongside senior colleagues to ensure campaigns meet client objectives and deliver measurable value.

Skills

Client relationships

Digital project delivery

Project management

Written & verbal communication

Commercial awareness

Job description

Candidate Source is seeking an Account Manager in the North East of England to nurture client relationships and oversee multi‑channel campaigns from brief to delivery. You will coordinate designers and external partners, manage budgets and timelines, and identify growth opportunities across digital channels.

The role offers hybrid working with a Sunderland office and home days, plus development opportunities, pension and wellbeing benefits.