CQC Registered Manager | United Care Homes

United Care Homes Ltd.; Birmingham, Walsall; Remote; GBP 38,000 - 52,000; Full time

Job summary

United Care Homes Ltd. is seeking an experienced and dedicated CQC Registered Manager to lead our team in delivering high-quality care across our services in Birmingham.

You will ensure compliance with CQC regulations, oversee daily operations, support staff development, and drive continuous improvement to achieve excellent outcomes for clients. This role requires strong leadership and a commitment to compassionate, person-centred care.

Qualifications

• Education: Level 5 Diploma in Health and Social Care Management.
• Experience: Minimum of 2 years’ experience in a health and social care managerial role.
• Skills: Strong understanding of CQC regulations and compliance standards, leadership, communication, and organisational skills.

Responsibilities

• Ensure Compliance with CQC Standards and regulations.
• Manage and Lead the Care Team to deliver outstanding care.
• Develop and Oversee Personalised Care Plans.
• Monitor Quality and Safety through audits and risk management.
• Staff Training and Development to ensure high standards.
• Client and Family Liaison to address needs and improve service delivery.
• Financial and Administrative Oversight of budgets and operations.
• Drive Continuous Improvement and stay updated with best practices.

Skills

CQC regulations

Leadership

Communication

Organisational skills

Empathy

Integrity

Client-centred care

Education

Level 5 Diploma in Health and Social Care Management

Job description

United Care Homes is seeking an experienced and dedicated CQC Registered Manager to lead our team in delivering high-quality, compassionate care. The ideal candidate will have a proven background in health and social care management, an understanding of CQC regulations, and a commitment to ensuring the best outcomes for our clients. This role is vital to maintaining our standards of excellence, overseeing daily operations, and ensuring that our services meet regulatory requirements and client expectations.

As the CQC Registered Manager, you will be responsible for managing our care services, leading and supporting staff, and implementing best practices in line with CQC guidelines. You will be a key figure in driving a culture of respect, empathy, and quality care throughout our services.

Responsibilities

• Ensure Compliance with CQC Standards: Maintain a high level of compliance with all relevant Care Quality Commission (CQC) regulations and requirements.
• Manage and Lead the Care Team: Supervise, support, and inspire the team of caregivers and healthcare staff to deliver outstanding care and uphold Dakes Health Care’s values.
• Develop and Oversee Care Plans: Create and review personalised care plans to ensure the highest level of individual centred care.
• Monitor Quality and Safety: Conduct regular audits, quality assessments, and risk management procedures to ensure the safety and well-being of all clients.
• Staff Training and Development: Implement training programs, support ongoing professional development, and ensure that all staff are equipped to provide excellent care.
• Client and Family Liaison: Build and maintain positive relationships with clients, their families, and external agencies to address needs and improve service delivery.
• Financial and Administrative Oversight: Manage budgets, ensure cost-effective operations, and complete all administrative tasks accurately and efficiently.
• Drive Continuous Improvement: Actively seek opportunities for service improvement, staying updated with the latest best practices in health and social care.

Requirements

Education: Level 5 Diploma in Health and Social Care Management.

Experience: Minimum of 2 years’ experience in a health and social care managerial role

Skills: Strong understanding of CQC regulations and compliance standards. Excellent leadership, communication, and organisational skills. Empathy, integrity, and a client-centred approach to care.

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