Cpq Business Analyst

Smith+Nephew; Waterford; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Annual bonus

Life insurance

Private health & dental plans

Hybrid working

Language course subsidies

Job summary

Smith & Nephew plc is seeking a CPQ Business Analyst for the Commercial function. The role supports global pricing, quoting, and commercial execution with a hybrid model based in the UK or Poland.

You will collaborate with Product Owners, business leads and SMEs to define CPQ requirements and drive end-to-end testing, ensuring consistent practices across regions.

Qualifications

• Proven experience as a Business Analyst within CPQ and pricing environments.
• Hands-on knowledge of CPQ platforms (PROS, Conga, Infor, Oracle, Salesforce).
• Experience in agile delivery, writing user stories and testing support.
• Ability to translate complex business needs into testable requirements and drive standardisation.

Responsibilities

• Define, prioritise and deliver CPQ solutions across international and US markets.
• Translate business objectives into clear requirements and guide agile projects.
• Support UAT and troubleshooting to ensure high quality outcomes.

Skills

CPQ expertise

Agile SCRUM

Requirements gathering

User stories

Stakeholder management

Tools

PROS

Conga

Infor

Oracle

Salesforce

Job description

Life. Unlimited. At Smith+Naphew we design and manufacture technology that takes the limits off living.

Are you passionate about turning complex commercial needs into impactful digital solutions? As a CPQ Business Analyst for Commercial, you will play a key role in shaping and delivering CPQ capabilities that support our global Commercial organisation. Working closely with business and product leaders, you will help drive smarter pricing, quoting and commercial execution at scale, enabling better outcomes for both our teams and the patients we serve. This role can be based in Poland or UK and operates in a hybrid working model.

What will you be doing?

In this role, you will sit at the intersection of Commercial and IT, partnering with Product Owners, business leads and subject matter experts to define, prioritise and deliver CPQ solutions across International and US markets. You will translate business objectives into clear, testable requirements, guide projects through agile delivery, and support end to end testing activities to ensure high quality outcomes. From shaping roadmaps and standardising processes, to supporting UAT and troubleshooting complex issues, you will have a direct impact on how our Commercial teams operate globally.

What will you need to be successful?

To thrive in this role, you will bring strong CPQ business analysis expertise and a collaborative mindset, along with the ability to operate confidently in a global environment.

• Proven experience as a Business Analyst within CPQ and pricing environments, with hands on knowledge of CPQ platforms such as PROS, Conga, Infor, Oracle or Salesforce
• Strong experience working in agile and SCRUM teams, including writing user stories, managing requirements and supporting testing cycles
• The ability to translate complex business needs into clear, testable requirements and drive process standardisation across regions
• Excellent stakeholder management, communication and problem solving skills, with experience working on large scale IT projects

Information for candidates applying in Poland

The anticipated gross annual base compensation range for this position is 159 500–239 500 PLN.

The actual base pay offered to the successful candidate will be based on objective, job related factors including (but not limited to) relevant skills, qualifications and experience, scope and responsibilities of the role, geographic location and internal equity considerations. Compensation decisions are made using consistent and gender neutral criteria, in line with applicable pay transparency laws. This role has been evaluated within our internal job architecture and mapped to a defined pay band to ensure consistency and fairness.

You. Unlimited.

We believe in creating the greatest good for society. Our Strongest investments are in our people and patients we serve.

Inclusion & Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our on our website

• Your Future: Generous annual bonus, life insurance
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, multisport card my benefit platform and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands On, Team Customised, Mentorship, subsidies for language classes, certifications and postgraduate studies