Covert Store Detective & Loss Prevention Specialist

Mitie Group plc.; Stratford-upon-Avon; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Ongoing training and development

Opportunity to work within one of the\

Job summary

Mitie Group plc. in the United Kingdom is seeking Store Detectives to join our retail security team. This covert role focuses on preventing shoplifting, protecting assets, and ensuring a safe shopping environment.

As a Store Detective, you will work discreetly in-store, identify suspicious behaviour, gather evidence, and liaise with management and police when required. Ability to stay calm and write clear reports is essential.

Qualifications

• Valid Front Line SIA Door Supervisor or Security Guard Licence.
• Excellent observation and communication skills.
• Ability to write accurate reports.
• Ability to work independently with minimal supervision.
• Flexible to work retail hours, including weekends.

Responsibilities

• Conduct covert surveillance to identify theft and dishonest activity.
• Detect and deter shoplifting discreetly.
• Observe, monitor and accurately record suspicious behaviour.
• Carry out lawful and professional apprehensions where appropriate and in line with company procedures.
• Produce detailed and accurate incident reports.
• Complete all reports using company reporting systems.
• Recover stolen stock where possible.
• Work closely with store management and local police.
• Maintain a visible intelligence presence whilst remaining covert.
• Provide excellent customer service when required.
• Ensure all actions comply with company policies and relevant legislation.

Skills

SIA Licence

Observation skills

Calm under pressure

Report writing

Independent working

Flexible hours

Job description

Mitie Group plc. in the United Kingdom is seeking Store Detectives to join our retail security team. This covert role focuses on preventing shoplifting, protecting assets, and ensuring a safe shopping environment.

As a Store Detective, you will work discreetly in-store, identify suspicious behaviour, gather evidence, and liaise with management and police when required. Ability to stay calm and write clear reports is essential.