Court & Tribunal Security Officer

Manchester Arndale; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading facilities management company as a Security Officer in Cardiff, where you'll ensure safety and provide excellent customer service within the court system. This role offers professional growth opportunities, competitive pay, and a commitment to employee development.

Qualifications

• Must have Right to Work in the UK.
• SIA Licence and relevant security experience required.
• Enhanced DBS and BS7858 security clearance needed.

Responsibilities

• Provide exceptional customer service to court users.
• Monitor premises using CCTV and perform security checks.
• Respond to security issues and record incidents.

Skills

Customer service

Effective communication

Diligence

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.

Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!

As part of your role, your key responsibilities will include, but are not limited to:

• Provide exceptional customer service, welcoming and guiding court users.
• Monitoring premises and visitors viaCCTVand x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
• Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
• Responding to panic alarm buttons in Judges' rooms, courts and offices.
• Responding to any security issues within the complex and recording and reporting details of those incidents

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK.
• An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
• SIA Licence and relevant security related experience
• Strong people and customer service skills
• Good diligence and high standard of work
• Effective communication skills

A standard payrate of £12.21 per hour is offered with an attendance allowance of £1 per hour can be earned on top of contracted hours, subject to meeting certain attendance-related criteria.

The working pattern for this role Monday-Friday with weekend working on occasion, the hours per shift varies depending on the requirements of the site.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.