Court & Tribunal Security Officer

OCS; Llanelli; On-site; GBP 40,000 - 60,000; Full time

Job summary

OCS is seeking a Court & Tribunal Security Officer to join their team. The role involves providing exceptional customer service, monitoring premises, and ensuring safety and security within the court system. Candidates should have relevant security experience and an SIA Licence, with opportunities for professional development and career progression.

Qualifications

• SIA Licence and relevant security experience required.
• Enhanced DBS and BS7858 security clearance needed.
• Right to Work in the UK.

Responsibilities

• Providing exceptional customer service to court users.
• Monitoring premises via CCTV and conducting security checks.
• Patrolling and securing access points.

Skills

Customer service

Effective communication

Diligence

Job description

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About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering.

Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role
Working Days: Varied shifts Monday - Friday, with occasional weekend cover required.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. We invest in our colleagues’ development through funded programs and qualification opportunities.

Key responsibilities include, but are not limited to:

• Providing exceptional customer service, welcoming and guiding court users.
• Monitoring premises and visitors via CCTV, x-ray machines, and conducting security checks such as hand-held metal detectors and bag searches.
• Patrolling and securing access points, maintaining contact with the control room via radios.
• Responding to panic alarms and security incidents, recording and reporting details.

Candidate Requirements

• Right to Work in the UK.
• Enhanced DBS and BS7858 security clearance.
• SIA Licence and relevant security experience.
• Strong customer service and people skills.
• High diligence and work standards.
• Effective communication skills.

Pay rate: £12.21/hour plus a £1/hour attendance allowance, subject to meeting attendance criteria.
Working pattern: Monday-Friday, with occasional weekends; hours vary by site.

How to Apply

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We are an equal opportunities employer, welcoming applications from all backgrounds to foster a diverse and inclusive environment.