Court Registry Officer

New Zealand Government; Canterbury; On-site; NZD 59,000 - 81,000; Full time

Job summary

Join the Ministry of Justice as a Court Registry Officer in Canterbury. In this role, you will support the judiciary, ensure court operations run smoothly, and manage customer inquiries effectively, contributing to the administration of justice in New Zealand. We're looking for dynamic individuals who thrive in a busy environment and are committed to delivering exceptional service.

Benefits

Access to a variety of inclusive networks

Qualifications

• Detail-oriented and observant to ensure accurate case information.
• Resilient to handle sensitive cases effectively.
• Willing to learn and adapt to changing legislation and protocols.

Responsibilities

• Facilitate smooth court operations and manage jurors.
• Answer customer queries through various communication methods.
• Ensure accurate case files through effective case management.

Skills

Customer service

Attention to detail

Decision-making

Multi-tasking

Job description

Court Registry Officer at NZ Ministry of Justice, Canterbury

Court Registry Officer | Fixed term, full-time

Christchurch Justice and Emergency Precinct

Te Haeata/The Opportunity

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders, including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your primary responsibilities will include:

• court taking – You will help facilitate the smooth operation of the Court, including introducing Judges (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, managing jurors, and general administration of the Court
• customer service - All courts have an onsite customer service area or hub that customers can access for any court-related matter. You will work to answer customer queries via face-to-face, phone, or email interactions
• case management– This involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.

You will be able to demonstrate strong customer service skills, quality decision-making, be solutions-focused and have the personal confidence and resilience to adapt to a dynamic work environment.

To be successful, you will need to be:

• detail-orientated and observant – the court has many different processes, and case information needs to be accurate
• resilient – As a Court Registry Officer, you might work on sensitive cases, sometimes at high volume
• self-aware – our participants are unique, and you will be confident working, individually and as a team, across various situations
• able to multi-task – some of our processes are repetitive, so you will be able to manage conflicting priorities and move from one task to another quickly
• willing to learn – legislation and court processes are always changing, and you can adapt and maintain knowledge capital.

Even if your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

A great team culture is important at the Christchurch District Court. Our promise to you is that you can be yourself and bring your full self to work.

You will become part of an inclusive organisation that values you and the communities we serve.It's our promise to ensure our workplace is one where our people feel healthy, safe, and supported. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• access to a variety of inclusive and proactive networks

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

The remuneration band for this role is $59,729 to $80,794 – the appointing salary will be based on skills and experience.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here and complete an online application form by attaching your CV and cover letter.

Applications close on Sunday 22 June 2025; however, we will review CVs as they come in and invite successful candidates to interview before the close date.

Note: You may be redirected to the employer's careers website.