Court of Protection Administrator

Confidential; Wirral; Hybrid; GBP 22.000 - 27.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Medicash healthcare plan

Perkbox employee benefits

Free car parking

Birthday/Annual leave

Zusammenfassung

The Court of Protection Administrator role supports the Deputyship and Court of Protection team with financial processing, file management and client communications. You will handle payments, reconciliations, data-entry, and assist with billing while maintaining confidential information to a high standard.

Hybrid working is available after probation, with 9am-5pm, Monday to Friday, and a benefits package including Medicash, pension and generous annual leave.

Qualifikationen

• Good written and verbal communication skills.
• Strong numerical ability and data-entry accuracy.
• Proficient with Word, Outlook and Excel.
• Organisational and file-management skills to meet deadlines.
• Experience handling client communications by phone and in person.
• Confidential, discreet approach to information handling.

Aufgaben

• Providing administrative support to Court of Protection and Deputyship team.
• Entering and retrieving information in IT and case management systems.
• Processing payments from deputyship and client accounts.
• Carrying out monthly reconciliations of client accounts.
• Assisting with a caseload of Personal Injury Trusts.
• Opening/closing files, assisting with billing, scanning and filing.
• Updating Excel spreadsheets and other records.

Kenntnisse

Communication

Numerical ability

Data entry

MS Word

Outlook

MS Excel

Teamwork

File management

Tools

Case management systems

Jobbeschreibung

Role Responsibilities

You will provide accurate and efficient administrative support to the Court of Protection and Deputyship team, working closely with colleagues and reporting to the Team Leader. Your day-to-day responsibilities will include:

• Entering and retrieving information using the firm's IT and case management systems.
• Processing approved payments from deputyship and designated client accounts on the instructions of the relevant File Handler.
• Carrying out monthly reconciliations of deputyship and designated client accounts.
• Providing administrative assistance with a caseload of execution-only Personal Injury Trusts.
• Opening and closing files, assisting with billing, scanning, filing and preparing outgoing post.
• Maintaining and updating Excel spreadsheets and other records accurately.
• Providing administrative support and cover to colleagues as directed by the Team Leader.

About You

This Court of Protection Administrator position would suit an organised, numerate and detail-focused person who enjoys being part of a team and handling confidential information carefully. You should be able to demonstrate the following:

• Good written and verbal communication skills and a professional, empathetic approach to clients.
• Strong numerical ability, attention to detail and accurate data-entry skills.
• Confidence using Microsoft Word, Outlook and Excel.
• Organisational and file management skills, with the ability to work to deadlines and use your own initiative.
• Experience communicating with clients by telephone and face to face.
• A reliable, discreet, flexible and client-focused approach.
• Previous office administration experience and familiarity with electronic case management systems would be advantageous.

Salary and Benefits

The firm offers a practical benefits package alongside the opportunity to work within a specialist Court of Protection team. The successful Court of Protection Administrative Assistant will benefit from:

• Salary of up to £24,500 per annum, with an increase planned for April 2027 in line with the Voluntary Living Wage.
• Permanent, full-time employment, working 35 hours per week, Monday to Friday, 9am to 5pm.
• 20 days' annual leave plus bank holidays and a Christmas shutdown, with the annual leave allowance increasing to 21 days in January 2027.
• Hybrid working following probation reviews.
• Medicash healthcare cash plan and Perkbox employee benefits.
• Free car parking and a relaxed dress code.
• Weekly fruit basket and monthly breakfast.
• Workplace pension following three months' employment.

About the Law Firm

Our client is a Lexcel-accredited law firm providing Court of Protection, conveyancing and private client services. Its dedicated Deputyship team works with individuals, families and other professionals, with an emphasis on clear communication and client care. This opportunity has become available through internal progression, and the firm also highlights ongoing staff training and development.

As an equal opportunities employer we welcome applications from candidates of all backgrounds and circumstances.