Counter Manager - Stockport

BENEFIT COSMETICS; Stockport; Vor Ort; Confidential; Teilzeit

Benefits dieser Stelle

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Zusammenfassung

Benefit Cosmetics in Boots Stockport is seeking a part-time Counter Manager to build real connections with customers and drive sales.

You will lead Brow and Beauty Experts, deliver high service standards, and organise daily team meetings while promoting brand experiences and brow/make-up education. Flexible weekends and holidays are required.

Qualifikationen

• Dynamic, enthusiastic, and sales-driven.
• Passion for make-up and retail with focus on sales targets.
• Result-oriented, thrives on challenges and exceeding targets.
• Delivers unique customer experiences that build loyalty.
• Flexible availability including weekends and holidays.
• At least 4 years’ customer service experience in retail/hospitality.
• Minimum 6 months of management experience.

Aufgaben

• Sales Management: Lead Brow and Beauty Experts to hit and exceed sales goals with high service standards.
• Brow Services: Provide waxing, tinting, and tweezing to ensure customer satisfaction and repeat visits.
• Target-Driven Sales: Connect with customers, demonstrate products, and achieve individual and counter targets.
• Teamwork and Motivation: Run daily team meetings, promote open communication, recognize achievements.
• Business Growth: Create in-store and external events to boost sales and brand awareness.
• Stock Optimisation: Keep counter stocked and report inventory concerns to minimise missed sales.
• Communication Leadership: Act as a bridge between store/department managers and area managers.
• Efficient Administration: Manage daily, weekly, monthly, and annual admin tasks for smooth operations.
• Staff Scheduling Excellence: Create fair monthly rotas to optimise coverage.
• Brand Presentation: Maintain hygiene and a professional counter and displays.

Jobbeschreibung

Overview

Benefit is Glowing... We Mean Growing... and we are currently searching for a Part-time Counter Manager to make real connections in Boots Stockport.

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
• Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.
• Target-Driven Sales: Personally connect with customers through traffic stopping, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage to support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

The Bene-Fit for a Counter Manager:

• Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
• Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we’re the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

We use video interview as part of our recruitment process.