Counter Manager - Heathrow t5

BENEFIT COSMETICS; Hounslow; On-site; Confidential; Part time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics seeks a Part-time Counter Manager for Heathrow T5 to lead a Brow and Beauty counter, motivate a team, and deliver exceptional customer experiences. The role requires weekend and early shift availability with a focus on achieving sales targets and customer satisfaction.

You will drive daily operations, manage staff rotas, and coordinate in-store events while maintaining high brand standards and counter presentation.

Qualifications

• Dynamic and enthusiastic, sales-driven.
• Passion for makeup and retail with a focus on achieving sales targets.
• Result-oriented, likes a challenge and exceeding sales expectations.
• Desire to provide a unique customer experience that drives loyalty.

Responsibilities

• Lead and motivate Brow and Beauty Experts to hit and exceed sales goals.
• Personally connect with customers, demonstrate products, and achieve targets.
• Conduct daily team meetings and promote open communication.
• Develop in-store events and partnerships to boost sales and brand awareness.
• Ensure counter is stocked and report inventory concerns.

Skills

Dynamic

Sales-driven

Customer service

Leadership

Retail experience

Job description

Overview

Benefit is Glowing... We Mean Growing... and we are currently searching for a Part-time Counter Manager to make real connections in Heathrow T5.

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

Please note in order to be able to work in the airport you will need to be 18 or over.

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.
• Joining our airport crew means you're part of something significant! To ensure everyone's journey is secure and efficient, here's the essential checklist for all airport roles: You will need to successfully complete 5 years of referencing checks, fulfil the requirements for a DBS check, complete our mandatory airport training, and, critically, obtain your airport pass. Please be aware that all airport roles also require availability for early starts, potentially as early as 4 AM. Please note: the pass process typically requires approximately 6-8 weeks before you can commence in the role.

Qualifications

The Bene-Fit for a Counter Manager:

• Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
• Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:- Product Discount- Staff Sale- New Launch Gratis

• -Annual Leave
• - Full Training provided- Refer a friend scheme
• -Competitive Commission Scheme

Come paint the world PINK with us!