Counter Manager - Bristol Airport

Benefit Cosmetics UK; West of England; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics UK is seeking a Full-time Counter Manager to lead sales at our Bristol Airport counter. You will inspire Brow and Beauty Experts to exceed targets, deliver exceptional customer experiences, and manage daily operations with focus on stock, admin, and staffing.

The role requires flexible hours including early starts (as airports demand) and a passion for cosmetics. Competitive commission and product benefits accompany full training and a dynamic team environment.

Qualifications

• Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
• Minimum 6 months of management experience

Responsibilities

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Skills

Sales-driven

Customer service

Retail makeup

Team leadership

Job description

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in Bristol Airport!

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

Please note in order to be able to work in the airport you will need to be 18 or over.

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

• Joining our airport crew means you're part of something significant! To ensure everyone's journey is secure and efficient, here's the essential checklist for all airport roles: You will need to successfully complete 5 years of referencing checks, fulfil the requirements for a DBS check, complete our mandatory airport training, and, critically, obtain your airport pass. Please be aware that all airport roles also require availability for early starts, potentially as early as 4 AM.Please note: the pass process typically requires approximately 6-8 weeks before you can commence in the role.

Qualifications

The Bene-Fit for a Counter Manager:

• Dynamic, enthusiastic, andsales-driven
• Passion for make-up and Retail with afocus on achieving sales targets
• Result-oriented, who likes a challenge andexceeding sales expectations
• Desire to provide a unique customer experience thatdrives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this rolewith a passion for sales success
• Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we’re the world’s No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!