Counter Manager

TN United Kingdom; Manchester; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a vibrant and innovative beauty brand as a Full-time Counter Manager in Manchester! This exciting role involves leading a passionate team, achieving sales goals, and providing exceptional customer service. You'll be at the forefront of beauty trends, conducting engaging events, and ensuring a delightful experience for customers. If you're a proactive and fun-loving individual who thrives in a dynamic environment, this is the perfect opportunity to grow your career while making a positive impact on customers' lives. Embrace the chance to work in a diverse and authentic culture where your contributions are celebrated!

Qualifications

• Experience in retail management and achieving sales targets.
• Strong communication skills and ability to motivate a team.

Responsibilities

• Lead and motivate the team to achieve sales targets.
• Perform beauty services and ensure high customer satisfaction.

Skills

Team Leadership

Sales Techniques

Customer Service

Beauty Services (Waxing, Tinting)

Job description

Social Network Login/Join

Benefit is growing, and we're looking for a fearless Full-time Counter Manager to join our upcoming counter at Sephora Manchester Arndale!

Are you a rule-breaker, innovator, and fun-loving self-starter? Do you love to laugh? If so, you're just what we're looking for, Gorgeous!

Benefit Cosmetics, founded in 1976 by twins Jean & Jane Ford in San Francisco, is now a global prestige brand present in 59 countries with over 3,000 BrowBars and 6,000 service experts. We believe laughter is the best cosmetic—when we're laughing and having fun, we're at our most beautiful. We work smart, laugh hard, and transform our customers into better versions of themselves while having a ton of fun.

Role Overview

The Counter Manager is responsible for achieving retail objectives, leading the team by example, maximizing sales opportunities, and providing exceptional customer service.

Key Responsibilities

1. Management: Motivating and delegating to Brow and Beauty Experts, ensuring sales targets and high service standards are met.
2. Sales Goals: Achieving sales targets through customer connections, product demonstrations, beauty/brow services, and booking appointments.
3. Brow Services: Performing waxing, tinting, and tweezing to ensure customer satisfaction and repeat bookings (training provided).
4. Teamwork: Conducting daily meetings, communicating effectively, and recognizing positive work to motivate the team.
5. Promotion & Events: Creating in-store and external events, including product launches and charity events.
6. Stock & Hygiene: Maintaining stock levels, cleanliness, and hygiene standards.
7. Communication & Administration: Facilitating communication between store and area managers, managing administrative tasks, and staff rotas.

Qualifications

Counter Managers may need to work weekends, late nights, and bank holidays.

Our Culture & Benefits

We celebrate diversity, encourage authenticity, and offer growth opportunities. If you're proactive and positive, this could be the perfect role for you. We use video interviews in our recruitment process; please contact [emailprotected] for accommodations if needed.