Costa Barista

Scoffs Group Ltd; Park Gate; On-site; GBP 10,315,000 - 12,608,000; Part time

Benefits offered by this job

Free Lunch & Drinks Every Shift

Wagestream Access

Company Pension Scheme

Learn while You Earn

Employee Assistance Programme

Team Wins = Bonus Time

Loyalty Pays Off

Job summary

Scoffs Group Ltd is hiring a Barista Maestro (Team Leader) for a 16-hour per week contract at our UK Costa Coffee stores. You’ll lead by example, train teammates, and ensure service excellence across shifts.

Join the UK's largest Costa franchise and enjoy perks like free lunch, Wagestream access, pension, and dedicated development programs while helping deliver outstanding customer experiences in a fast-paced, friendly environment.

Qualifications

• Attitude and willingness to learn; no prior experience required.
• Ability to lead and support team to meet brand standards.
• Excellent customer service and coffee preparation skills.
• Comfortable working in a fast-paced hospitality environment.

Responsibilities

• Craft consistently great coffee with care and consistency.
• Deliver outstanding customer service to every guest.
• Lead by example and support team to meet brand standards.
• Manage stock, assist with deliveries, and maintain store hygiene.
• Cover for Store Manager/Assistant Manager when needed.
• Foster a positive team culture and show enthusiasm.

Skills

Love coffee and people

Positive, can-do attitude

Strong communication

Teamwork skills

Lead by example

Stay calm under pressure

Multitasking ability

Job description

Operating over 111 Costa Coffee stores across the UK and the Channel Islands, Scoffs is proud to be Costa’s largest franchise partner. With a dedicated Support Centre, we oversee the daily operations of our stores, working closely with our teams to deliver exceptional customer experiences.

At Scoffs, our approach sets us apart from other hospitality business’s, from operational strategies to people-focused culture, our model is designed to elevate performance and support long-term success.

Every Team Member at Scoffs plays a vital role in creating a positive, productive, and enjoyable culture that drives engagement and success within our Company.

Our Team Members also bring our Company Values to life by embodying them in their daily behaviours, making a meaningful impact every day.

At Scoffs, we are all about celebrating our people and their contributions. Together, we’ll continue to create a fantastic workplace where everyone feels valued and inspired to grow.

Free Food and Lunch/Drinks

Enjoy delicious meals and drinks on the house every shift.

Wagestream

Get paid on your terms! Early access to your pay when you need it!

Bonus & Incentives

Share in the success with store-wide bonuses when we hit big!

Level up with your career with our role-based training and apprenticeship courses.

Pension

Our Company Pension Scheme helps you plan ahead while you grow with us

Employee Assistance Programme

24/7 support with expert advice whenever you need it. Access to free counselling sessions.

Refer a Friend

Know someone amazing who’d be a perfect fit? Refer them and bag a bonus when they join the team!

Recognition

From your first day to personal milestones, we make your work life moments matter!

I’m Aidan, Store Manager of our Stubbington Store. I enjoy the variety my day brings, from spending time on the coffee machine while the store is busy with a queue out the door- to being able to help train teams to progress in their job role.

Introducing: Laura

I'm Laura Banner-Barrett, the Senior Customer & Engagement Manager at Scoffs. I always joke I’ve done every job here—because I pretty much have! I started as a Barista Maestro, moved up through Store Manager and Area Manager, switched gears into Brand Excellence, and now I’m in Customer Experience. It’s been a great journey, and it shows me how many paths there are to grow here. I’m excited to see where your journey takes you!

Introducing: Daniel

My Name is Daniel Wyles, and I work at Scoffs Group as the Payroll & Insights Manager. My most memorable moment since joining Scoffs Group must be being part of the team that completed a 280 miles cycle ride for the Costa Foundation Charity. The ride was over 4 days and 3 Countries, London – Amsterdam – Brussels. A truly unforgettable experience!

SCOFFS GROUP VALUES

• U We work hard to deliver the very best results in all we do
• N Natural Passion We take great pride in what we do
• I Integrity Always open and honest. We are led by our belief in doing the right thing
• T Teamwork From our leaders to our team members, we are committed to collaborative working. We value everyone's contribution
• Y Your Community Matters We’re committed to caring for our customers and communities, using our platform within the community as a force for good

SCOFFS GROUP HWWT (HOW WE WORK TOGETHER) PRINCIPLES

• Store Manager is the number 1 leader
• Our support centre enables store teams to do what they do best
• We believe in positive intention
• We listen
• We create a fun and positive culture with everyone included
• We support each other: we achieve more when we work together
• We recognise our best
• We do what we say we will do, and do it with integrity
• We are thoughtful and decisive in what we do
• We challenge each other for a better outcome

Barista Maestro (Team Leader) – Join the UK’s Largest Costa Franchise

Love coffee? Love people even more? Then this might just be the most rewarding move you’ll make in your career.

At Scoffs Group, we’re the largest Costa Coffee franchise in the UK, and we’re on the lookout for passionate, upbeat individuals to join us as Barista Maestros (Team Leaders) — bringing energy, leadership, and warmth to every shift.

The Role: Barista Maestro (Team Leader) - 16hr contract per week

As a Barista Maestro, you’ll take centre stage — not just crafting quality Costa coffee but inspiring your team and creating a welcoming atmosphere for every customer.

Your key responsibilities will include:

• Crafting consistently great coffee with skill and care
• Delivering outstanding customer service that leaves a lasting impression
• Leading by example and supporting your team to meet brand standards
• Taking responsibility when the Store Manager or Assistant Manager isn't present
• Managing stock, supporting with deliveries, and maintaining store hygiene
• Building a team culture where everyone feels supported, confident, and proud
• And of course, having fun while doing it all!

The What You’ll Bring

You don’t need previous experience to succeed — just the right attitude and a willingness to learn. We’ll give you all the training and tools you need.

You’ll shine if you have:

• A genuine love for coffee and people
• A positive, can-do attitude with plenty of personality
• Strong communication and teamwork skills
• Confidence to lead by example
• The ability to stay cool under pressure and multitask like a pro

The Perks of Being One of Us

We believe in looking after our people, and we’ve packed our rewards with everything you need — and more — to thrive:

• We've Got Your Back – Access free, confidential counselling via our Employee Assistance Programme (Life & Progress)
• Wagestream Access – Withdraw your pay when you need it, get financial tips, and start saving smarter
• Secure Your Future – Grow with us and plan ahead with our Company Pension Scheme
• Learn While You Earn – Learn while you work with our internal development programmes, designed to help you succeed in your role and grow in your career.
• Free Lunch & Drinks Every Shift – Great coffee and lunch on the house
• Perks That Go Beyond You – Get discounts for yourself on & off shift!
• Loyalty Pays Off – Long service awards that recognise and celebrate your commitment
• We Celebrate You – From first days to birthdays and everything in between
• Team Wins = Bonus Time – When the store succeeds, you share in the rewards!

Ready to Brew Your Best Future?

If you’re ready to take the next step in a fun, supportive, and fast-paced environment — we’d love to hear from you.