Corporate Security Relief Officer

ICTS UK Ltd; Brackley; Remote; GBP 12,000 - 21,000; Part time

Job summary

ICTS UK Ltd is seeking an experienced Security Officer to safeguard people and premises at prestigious client sites. The role focuses on safety, security procedures, and delivering excellent customer service.

Duties include access control, patrolling, responding to requests, verifying IDs, alarm management, and reporting Health & Safety issues. Flexible, ad hoc shifts with training provided, 12-hour patterns across Mon-Sun.

Qualifications

• Excellent verbal and written communication
• Strong customer service and teamwork
• Ability to stay calm under pressure
• Ability to deliver clear reports verbally and in writing
• Competent IT and admin skills (Outlook, Word, Excel)
• SIA Door Supervision (DS) or Security Guarding (SG) license required
• Five years of checkable history and references
• Willingness to pass CRC and background checks

Responsibilities

• Managing access control for buildings and car-parks for employees, visitors and contractors
• Patrolling buildings, car parks and grounds to deter and detect problems
• Responding to customer requests and queries
• Checking and challenging ID passes with a professional and friendly approach
• De-activating and activating alarms
• Unlocking and locking buildings, rooms, external barriers and gates
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary
• Maintaining incident records using computer- and paper-based systems

Skills

Customer focus

Communication

Teamwork

Report writing

IT literacy

Professional appearance

SIA license

Criminal records check

Job description

In this high-profile security officer role, you'll ensure the security and safety of the people and premises at prestigious client sites.

An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:

• Managing access control for buildings and car-parks - for employees, visitors and contractors
• Patrolling the buildings, car parks and grounds to deter and detect problems
• Responding to customer requests and queries
• Checking and challenging ID passes with a professional and friendly approach
• De-activating and activating alarms
• Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary
• Maintaining records including incident reports using computer- and paper-based systems.

This is an ad hoc position covering annual leave and absence, hours of work may vary but shift patterns are normally 12 hours duration, covering Monday - Sunday.
However, as part of a small team you will need to be flexible to support your colleagues.

Substantial experience as a Corporate Security Officer is essential, and to succeed in this role you will also need:

• Excellent verbal and written communication skills
• Strong customer service, team working and collaboration skills
• The ability to remain calm and professional under pressure
• The ability to deliver succinct and clear verbal and written reports
• Competent IT and administration skills including MS Outlook, Word & Excel
• Professional appearance and demeanour
• Willingness to undertake development training
• An SIA Door Supervision (DS) or Security Guarding (SG) license
• Five years’ checkable history and references
• To pass a criminal records check (CRC) to the required standards

The following would also be useful but are not essential:

• A First Aid at Work qualification
• An Automated External Defibrillator (AED) qualification.

Full training, uniform and health and safety equipment are provided.

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments.

We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.