Corporate Security Relief Officer

ICTS (UK) Limited; City of Edinburgh; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Full training provided

Uniform and safety equipment provided

Health & safety gear

Job summary

ICTS (UK) Limited is seeking a Corporate Security Officer for Edinburgh to safeguard people and property at a major financial site. The role requires SIA credentials and an Emergency First Aid at Work qualification, with a history check and CRC clearance.

Shifts are 12 hours, 7 days a week, with variable monthly rosters and several shifts per week. Full training, uniform, and safety gear are provided, with development opportunities in security operations.

Qualifications

• Must hold current SIA credentials and Emergency First Aid at Work (incl. AED) qualification.
• Proven experience as a Corporate Security Officer, preferably in corporate security environments.
• Five years' checkable history and references; able to pass CRC to required standards.
• Proof of Right to Work in the UK.

Responsibilities

• Manage access control for buildings and car-parks for employees, visitors and contractors to high customer service standards.
• Conduct external and internal foot patrols to deter and detect issues.
• Respond to customer requests and queries.
• Check and challenge ID passes and make on-the-spot decisions.
• Unlock/lock buildings, rooms, gates and barriers to prevent unauthorised access.
• Identify and report Health & Safety issues; provide First Aid if necessary.
• Maintain incident records using computer and paper systems.
• Be alert to hostile situations and follow processes during incidents.
• Respond to Critical Incidents such as Fire Evacuation and Building Lockdown.
• Complete regular training and CPD activities.

Skills

Verbal and written communication

Customer service

Calm under pressure

Incident reporting

IT & admin skills (Outlook/Word/Excel)

Professional appearance

Training willingness (First Aid)

Five years' checkable history

Criminal Records Check (CRC)

Right to work in the UK

Education

SIA Door Supervision (DS) or Security Guarding (SG) licence

Tools

MS Outlook

MS Word

MS Excel

Job description

Corporate Security (Cover) Officer - Edinburgh, Scotland

In this high-profile Security Officer role, you'll ensure the safety and security of the people and property at a prestigious financial client's site in the centre of Edinburgh.

You will need to be a candidate who reflects the highest of professional standards, focus, and customer service.

You must have current SIA credentials and a minimum of the Emergency First Aid at Work (inc. AED) qualification.

You will need to be an experienced Security Officer, preferably within the Corporate Security market and be able to evidence your skills at a face-to-face interview: with confidence, enthusiasm, and eloquence. You will be tested, if invited to interview.

This is not a freelance role. It is a permanent role within ICTS but does not come with guaranteed working hours. However, in the past year, our Cover Officers have been called upon, on average, for between 3 and 5 shifts per week.

Your rota will vary, from month-to-month. It will generally be published a few weeks in advance, covering standard daily gaps, annual leave, and other planned absences. Each month, there may be further opportunities to cover additional shifts at shorter notice.

Shifts are normally 12 hours' duration, starting at 7am or 7pm: across any of the 7 days: including Public Holidays.

As such, it would be beneficial to live within easy commuting distance of Edinburgh City Centre: or indicate on your application CV that you are relocating.

You will carry out a range of duties including:

• Managing access control for buildings and car-parks - for employees, visitors and contractors - to the highest of customer service standards
• External and internal foot patrols of the site, to deter and detect problems
• Responding to customer requests and queries
• Checking and challenging ID passes with a professional, friendly, and problem-solving approach: being able to make decisions on-the-spot
• Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on-site
• Identifying and reporting Health & Safety issues and carrying out First Aid if necessary
• Maintaining records including incident reports using computer and paper-based systems
• Being observant to the threat of hostile actors or situations; and be knowledgeable about the processes, policies and personal response expected, when such incidents occur
• Responding to Critical Incidents such as Fire Evacuation, Medical Emergency, Building Lockdown, etc.
• Completing regular training and knowledge-checks, to maintain Continuous Professional Development

You should have experience as a Corporate Security Officer, and to succeed in this role you will also need to evidence:

• Excellent verbal, written, and numeracy skills: which will be tested at interview stage
• Strong customer service, team working, and collaboration skills
• The ability to remain calm and professional under pressure
• The ability to deliver succinct and clear verbal and written reportsCompetent IT and administration skills including MS Outlook, Word & Excel
• Professional appearance and demeanour
• Willingness to undertake development training, for example, to attend and pass the 3-day, First Aid at Work course
• A valid SIA Door Supervision (DS) or Security Guarding (SG) licence
• Five years' checkable history and references
• To pass a Criminal Records Check (CRC) to the required standards
• Proof of Right to Work in the UK

Full training, uniform, and Health & Safety equipment are provided

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments.

We take our commitment to the principles of fairness and mutual respect for people of all faiths and cultures seriously, and we expect our employees to do the same.