Corporate Receptionist

Sodexo Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company is seeking a Corporate Receptionist in Greater London. In this role, you’ll be the first point of contact for guests at ING Bank, providing a five-star welcome and ensuring a smooth experience. Responsibilities include managing bookings, handling switchboard calls, and maintaining meeting room standards. Candidates should have experience in corporate reception, strong IT skills, and a professional demeanor. Join a team that values exceptional service and offers various benefits including mental health support and an Employee Assistance Programme.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

Cycle to Work Scheme

Paid Volunteering Day

Qualifications

• Experience in a quality-focused corporate reception or corporate hospitality environment.
• Strong IT skills with room-booking systems experience.
• Professional appearance and attitude with commitment to customer service.

Responsibilities

• Manage meeting and event bookings ensuring documentation is accurate.
• Support arrivals by maintaining confidentiality and coordinating with departments.
• Handle switchboard calls and ensure requirements are met.

Skills

Excellent customer service

Strong IT skills

Professional appearance

Audio-visual setup

Tools

Microsoft Office

Room-booking systems

Job description

• 40 hours per week
• Monday to Friday
• Various shift patterns between 8:00am and 6:00pm
• Overtime can be available
• £14.80 per hour

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Job Introduction

Join Sodexoas a Corporate Receptionistand be the first point of contact for guests and colleagues at ING Bank. In this front-of-house role, you’ll ensure every visitor receives a five-star welcome, delivering a professional, polished, and seamless experience from arrival to departure. If you take pride in exceptional service and enjoy creating a warm, efficient, and memorable first impression, we’d love to hear from you.

What you’ll do:

• Manage meeting and event bookings, ensuring all administration and documentation are completed accurately and on time.
• Support arrivals by following access and security procedures, maintaining confidentiality, and coordinating smoothly with all departments.
• Handle switchboard calls and client communication professionally, ensuring all requirements are clearly understood and met.
• Ensure meeting rooms are correctly set up, clean, and presented to company and client standards.
• Monitor and maintain AV and videoconference equipment, providing first-line support when needed.
• Report building faults promptly and assist with reasonable management requests within the scope of the role.

What you bring:

• Experience in a quality-focused corporate reception or corporate hospitality environment.
• Strong IT skills, including Microsoft Office and room-booking systems.
• Professional appearance and attitude, with a commitment to excellent customer service.
• Experience supporting meetings, including audio-visual setup and room assistance.
• Background in high-level corporate hospitality or fine dining, with knowledge of company admin procedures and policies.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid Volunteering Day

Apply today to join a team where exceptional service and professionalism truly matter.