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Copper Technician

Circet Group

Kirkcaldy

On-site

GBP 39,000 - 59,000

Full time

11 days ago

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Job summary

Join a leading telecommunications provider as a Copper Technician! This physically demanding role involves delivering exceptional copper installation and repair services at residential sites across the UK. You'll work closely with clients, ensuring high standards of customer service while adhering to industry-leading health and safety protocols. With opportunities for ongoing training and career advancement, this position is perfect for those passionate about technology and eager to make a difference in the telecommunications field. Elevate your career with a company that values your ambition and dedication!

Benefits

Company Van & Fuel Card
Ongoing Training Opportunities
Company Pension Scheme
Death in Service Benefit
Promotional Opportunities
Yearly Bonus Scheme
Annual Leave with Bonus Days

Qualifications

  • Ability to excel in physically demanding roles requiring climbing and manual handling.
  • Strong customer-facing skills and ability to interpret requirements.

Responsibilities

  • Organise daily work schedules for efficient installations and repairs.
  • Maintain high standards of customer service and safety.

Skills

Customer Service
Health & Safety Awareness
Physical Endurance
Problem Solving

Education

Full Clean UK Driving License
Basic DBS Check

Tools

Manual Handling Techniques
Ladder Safety Systems
Internal Wiring Installation

Job description

We are Circet IRE & UK, Europe’s leading telecommunications infrastructure provider. Our Installs Division are now on the hunt for dedicated and professional Copper Technicians to operate in the field at residential customer premises in various regions across England & Scotland.

We remain a leader in copper provision and repair in the UK, working within customer premises across the country, and it’s our outstanding people that make this possible. We need hungry and driven Technicians who share our passion for technology and our ambition to remain as a leader in the global telecommunications market.

Working on behalf of our valued Internet Service Providers and their residential customers, you will deliver copper installation and repair services, prioritising a seamless customer experience and ensuring Circet’s industry-leading standards of health & safety are upheld.

Key Accountabilities:

  • Organise your daily and weekly work schedule to ensure timely and efficient copper installations and repairs, aligning with client expectations and business goals.
  • Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations or repairs per day.
  • Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
  • Expertly perform copper provision and repair, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
  • Conduct site inspections to assess installation feasibility, evaluate existing infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
  • Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
  • Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
  • Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
  • Perform other tasks as assigned by management, demonstrating flexibility to adapt to changing business needs.
Benefits:
  • Opportunity to earn a minimum base salary, and between £39,000 - £58,500+ once earning from our price work rate card, after completion of a shadowing period.
  • Full equipment provided including company van & fuel card.
  • Ongoing training, including opportunities to cross-train into FTTP.
  • Company Pension Scheme
  • Death in Service
  • Promotional Opportunities – 12 months service required
  • Yearly Bonus Scheme – 12 months service required
  • Annual Leave (Bonus days available - after 12 months continuous service)
Requirements:
  • Ability to excel in a very physically demanding role that requires regular pole/ladder climbing, working underground and manual handling of heavy weight in potentially adverse weather conditions.
  • Full Clean UK Driving License (Manual).
  • Basic DBS Check.
  • Strong customer-facing skills and ability to interpret customer requirements regardless of their technical knowledge.
  • Good base understanding of the importance of Health & Safety in engineering.
  • Accreditation requirements –
  • SA001-Overhead Safety
  • SA002-Underground Safety
  • SA020-Working Safely in Single and Multi-Occupancy Dwellings Including Buildings
  • LSS01-Ladder Safety System / SA051C-Tetra Leaning Ladder and Flat Roof Candidate Accreditation
  • NRSWA-01 Sign Lighting and Guarding
  • Manual Handling
  • MT003
  • C004 Internal Wiring Installation and Repair
  • E001 Dropwire and Overhead Techniques
  • F005 Working in PCPs
  • F017 FTTC Self Install Assessment

*If you do not hold all accreditations, please still apply and we will consider training for the right candidates on a case-by-case basis, a Circet Recruitment Specialist will discuss this with you in more detail.

Additional Information:
  • The normal hours of work are 40 hours per week Monday to Friday with the expectation for you to work one Saturday in every four. The nature of your work may involve considerable travel time outside of office hours with no additional renumeration.
Still reading? Don’t miss this opportunity to take your career prospects to the next level with a truly global telecommunications powerhouse that matches your ambition and aspirations. Head to our website and click ‘Apply’ today!


*Alternative Job Titles – Copper Engineer / Copper Technician / Principal Engineer / Service Technician / Field Engineer / Installation Technician / Customer Installation Engineer / Telecoms Engineer / Field Service Engineer / Cabling Engineer / Data Cabling Engineer / Civil EngineerWe are Circet IRE & UK, Europe’s leading telecommunications infrastructure provider. Our Installs Division are now on the hunt for dedicated and professional Copper Technicians to operate in the field at residential customer premises in various regions across England & Scotland.

We remain a leader in copper provision and repair in the UK, working within customer premises across the country, and it’s our outstanding people that make this possible. We need hungry and driven Technicians who share our passion for technology and our ambition to remain as a leader in the global telecommunications market.

Working on behalf of our valued Internet Service Providers and their residential customers, you will deliver copper installation and repair services, prioritising a seamless customer experience and ensuring Circet’s industry-leading standards of health & safety are upheld.

Key Accountabilities:
  • Organise your daily and weekly work schedule to ensure timely and efficient copper installations and repairs, aligning with client expectations and business goals.
  • Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations or repairs per day.
  • Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
  • Expertly perform copper provision and repair, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
  • Conduct site inspections to assess installation feasibility, evaluate existing infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
  • Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
  • Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
  • Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
  • Perform other tasks as assigned by management, demonstrating flexibility to adapt to changing business needs.
Benefits:
  • Opportunity to earn a minimum base salary, and between £39,000 - £58,500+ once earning from our price work rate card, after completion of a shadowing period.
  • Full equipment provided including company van & fuel card.
  • Ongoing training, including opportunities to cross-train into FTTP.
  • Company Pension Scheme
  • Death in Service
  • Promotional Opportunities – 12 months service required
  • Yearly Bonus Scheme – 12 months service required
  • Annual Leave (Bonus days available - after 12 months continuous service)
Requirements:
  • Ability to excel in a very physically demanding role that requires regular pole/ladder climbing, working underground and manual handling of heavy weight in potentially adverse weather conditions.
  • Full Clean UK Driving License (Manual).
  • Basic DBS Check.
  • Strong customer-facing skills and ability to interpret customer requirements regardless of their technical knowledge.
  • Good base understanding of the importance of Health & Safety in engineering.
  • Accreditation requirements –
  • SA001-Overhead Safety
  • SA002-Underground Safety
  • SA020-Working Safely in Single and Multi-Occupancy Dwellings Including Buildings
  • LSS01-Ladder Safety System / SA051C-Tetra Leaning Ladder and Flat Roof Candidate Accreditation
  • NRSWA-01 Sign Lighting and Guarding
  • Manual Handling
  • MT003
  • C004 Internal Wiring Installation and Repair
  • E001 Dropwire and Overhead Techniques
  • F005 Working in PCPs
  • F017 FTTC Self Install Assessment

*If you do not hold all accreditations, please still apply and we will consider training for the right candidates on a case-by-case basis, a Circet Recruitment Specialist will discuss this with you in more detail.

Additional Information:
  • The normal hours of work are 40 hours per week Monday to Friday with the expectation for you to work one Saturday in every four. The nature of your work may involve considerable travel time outside of office hours with no additional renumeration.
Still reading? Don’t miss this opportunity to take your career prospects to the next level with a truly global telecommunications powerhouse that matches your ambition and aspirations. Head to our website and click ‘Apply’ today!


*Alternative Job Titles – Copper Engineer / Copper Technician / Principal Engineer / Service Technician / Field Engineer / Installation Technician / Customer Installation Engineer / Telecoms Engineer / Field Service Engineer / Cabling Engineer / Data Cabling Engineer / Civil Engineer
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